The Authorization Letter For Refund is a crucial document in Indonesian business operations, particularly in situations where the original transaction party cannot personally collect a refund. This document is commonly used across various sectors and is drafted in accordance with Indonesian Civil Code requirements and financial regulations. It typically becomes necessary when customers need to authorize representatives to collect refunds on their behalf due to various circumstances such as illness, travel, or business commitments. The letter must contain specific elements to be legally valid in Indonesia, including clear identification of all parties, detailed refund information, and explicit authorization scope. The document serves as a legal protection for all parties involved and is particularly important for businesses in maintaining clear audit trails of refund transactions.
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1. Date and Place: Current date and location where the letter is being signed
2. Authorizer Details: Complete details of the person granting authorization, including full name, ID number (KTP), address, and contact information
3. Authorized Party Details: Complete details of the person being authorized to collect the refund, including full name, ID number (KTP), address, and contact information
4. Refund Details: Specific information about the refund being claimed, including amount, original transaction details, and reference numbers
5. Scope of Authorization: Clear statement of the powers being granted to the authorized party regarding the refund collection
6. Duration of Authorization: Validity period of the authorization letter
7. Signature Block: Space for signatures of the authorizer, authorized party, and witnesses
1. Bank Account Details: Required when the refund will be processed through bank transfer, including bank name, account number, and account holder name
2. Reason for Authorization: Explanation of why the authorization is being granted (e.g., illness, travel, work commitments)
3. Special Instructions: Any specific instructions or limitations regarding the refund collection process
4. Company Details: Required when the authorization involves a corporate entity rather than an individual
5. Language Declaration: Required when the letter is bilingual or needs to specify which language version prevails
1. Copy of Identification Documents: Attached copies of KTP or other valid identification documents for both parties
2. Original Transaction Proof: Copy of original receipt, invoice, or transaction document for which refund is being claimed
3. Supporting Documents: Any additional documents required to process the refund (e.g., return acknowledgment, complaint reference)
Relevant legal definitions
Clauses
Party Identification
Authorization Grant
Refund Details
Powers and Authority
Duration and Validity
Witness Requirements
Document Authentication
Revocation Rights
Indemnification
Governing Law
Execution
Supporting Documentation
Processing Instructions
Representation and Warranty
Compliance with Regulations
Authorization Grant
Refund Details
Powers and Authority
Duration and Validity
Witness Requirements
Document Authentication
Revocation Rights
Indemnification
Governing Law
Execution
Supporting Documentation
Processing Instructions
Representation and Warranty
Compliance with Regulations
Relevant Industries
Retail
E-commerce
Banking and Financial Services
Insurance
Telecommunications
Travel and Hospitality
Education
Healthcare
Manufacturing
Utilities
Relevant Teams
Legal
Finance
Customer Service
Operations
Administration
Compliance
Treasury
Claims Processing
Account Management
Corporate Affairs
Relevant Roles
Customer Service Manager
Finance Manager
Refund Processing Officer
Accounts Payable Specialist
Legal Compliance Officer
Treasury Manager
Customer Relations Executive
Claims Processing Specialist
Finance Director
Operations Manager
Administrative Officer
Corporate Legal Counsel
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