1. Business Continuity: Required for critical services, detailing disaster recovery and business continuity requirements

2. Compliance with Standards: Needed for regulated industries or when specific technical/industry standards must be met

3. Transition and Exit: Important for complex services requiring detailed handover procedures

4. Intellectual Property Rights: Required when services involve creation or use of intellectual property

5. Staff and Subcontractors: Necessary when service delivery involves key personnel or subcontractors

6. Change Control: Important for long-term or complex services requiring formal change management

7. Audit Rights: Required for regulated services or when regular compliance verification is needed

8. Environmental Requirements: Relevant for services with environmental impact or sustainability requirements

1. Service Description Schedule: Detailed technical specifications and scope of each service component

2. Service Level Metrics Schedule: Detailed definitions of all service level metrics, measurement methods, and targets

3. Pricing and Commercial Terms Schedule: Detailed fee structure, rates, and commercial terms

4. Operational Procedures Schedule: Day-to-day operational procedures, escalation paths, and contact details

5. Technical Requirements Schedule: Technical specifications, system requirements, and integration details

6. Security Requirements Schedule: Detailed security protocols, standards, and compliance requirements

7. Reports and Documentation Schedule: Templates and specifications for required reports and documentation

8. Key Personnel Schedule: Details of key staff members and their roles/responsibilities