1. Customs and Documentation Services: Include when the service provider handles customs clearance and related documentation

2. Special Cargo Handling: Include for dangerous goods, temperature-controlled cargo, or other special handling requirements

3. Value-Added Services: Include when offering additional services like packaging, warehousing, or distribution

4. Environmental Compliance: Include when specific environmental standards or green shipping practices are required

5. Security Requirements: Include for high-value cargo or when specific security measures are needed

6. Technology Integration: Include when electronic systems integration or specific software platforms are part of the service

7. Disaster Recovery: Include when specific business continuity measures are required

8. Training and Support: Include when staff training or customer support services are part of the agreement

1. Schedule 1 - Service Level Specifications: Detailed technical specifications of service levels and performance metrics

2. Schedule 2 - Rate Card: Detailed pricing structure including base rates and additional charges

3. Schedule 3 - Operating Procedures Manual: Detailed procedures for day-to-day operations and handling requirements

4. Schedule 4 - KPI Calculations: Detailed methodology for calculating and measuring KPIs

5. Schedule 5 - Insurance Requirements: Specific insurance types and coverage levels required

6. Appendix A - Contact Information: Key contacts and escalation matrix for both parties

7. Appendix B - Required Documentation: Templates and examples of required shipping documentation

8. Appendix C - Service Coverage Map: Geographical coverage and route specifications