1. Data Protection: Required if personal data is processed under the agreement

2. Anti-Corruption: Detailed compliance requirements for high-risk or regulated industries

3. Business Continuity: Required for critical services or regulated sectors

4. Information Security: Required when sensitive data or systems are involved

5. Staff and Key Personnel: Include when specific personnel are crucial to service delivery

6. Insurance: Detailed insurance requirements for high-risk services

7. Parent Company Guarantee: Include when financial security is required

8. Change Control: Detailed process for managing changes to services or terms

9. Exit Management: Required for complex services requiring transition assistance

1. Schedule 1 - Services Description: Detailed description of services/products covered

2. Schedule 2 - Pricing and Commercial Terms: Detailed pricing structure and commercial terms

3. Schedule 3 - Service Levels and KPIs: Detailed service levels, measurements, and remedies

4. Schedule 4 - Governance and Reporting Requirements: Detailed governance structure and reporting templates

5. Schedule 5 - Technical Requirements: Technical specifications and requirements

6. Schedule 6 - Security Requirements: Information security and data protection requirements

7. Schedule 7 - Form of Order: Template for orders under the framework

8. Schedule 8 - Change Control Procedure: Detailed process for managing changes

9. Appendix A - Contact Details: Key contacts for both parties

10. Appendix B - Policies and Procedures: Relevant operational policies and procedures