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1. Parties: Identification and details of contracting parties
2. Background: Context and purpose of the agreement
3. Definitions: Key terms used throughout the agreement including technical cybersecurity terminology
4. Scope of Services: Detailed description of cybersecurity services provided and security obligations
5. Security Requirements: Specific security measures, standards, and controls to be implemented
6. Incident Response: Procedures for handling security incidents, breach notifications, and remediation
7. Confidentiality: Protection of sensitive information and data handling requirements
8. Compliance and Audit: Regulatory compliance requirements and audit rights
9. Term and Termination: Duration, renewal, and termination provisions including security implications
10. Liability and Indemnification: Allocation of risk and responsibility for security incidents
1. Service Level Agreement: Specific performance metrics and security service levels for ongoing managed security services
2. Industry-Specific Compliance: Additional requirements for regulated industries such as financial services or healthcare
3. Cross-border Data Transfers: Provisions for international data movement and compliance with cross-border requirements
4. Personnel Security: Requirements for security vetting, training, and compliance of staff
5. Business Continuity: Disaster recovery and business continuity requirements for critical security services
1. Schedule 1 - Security Controls: Detailed technical and organizational security measures to be implemented
2. Schedule 2 - Service Level Metrics: Specific performance indicators and measurements for security services
3. Schedule 3 - Incident Response Plan: Detailed procedures and protocols for handling security incidents
4. Schedule 4 - Data Processing Requirements: Specific data handling, processing, and protection requirements
5. Schedule 5 - Compliance Framework: Applicable standards, certifications, and regulatory requirements
6. Schedule 6 - Fee Schedule: Pricing details and payment terms for security services
Authorised Users
Business Day
Confidential Information
Critical Security Event
Cyber Attack
Cybersecurity Services
Data Breach
Data Protection Laws
Documentation
Effective Date
Emergency Maintenance
Force Majeure Event
Good Industry Practice
Incident Response Plan
Information Security Management System
Intellectual Property Rights
Malicious Code
Personal Data
Security Controls
Security Incident
Security Requirements
Service Credits
Service Level Agreement
Service Levels
Services
Software
Supplier Personnel
System
Term
Third Party Software
Threat Intelligence
Unauthorized Access
Vulnerability
Vulnerability Assessment
Security Requirements
Service Levels
Incident Response
Data Protection
Confidentiality
Intellectual Property
Warranties
Access Rights
Security Audits
Change Management
Personnel Security
Business Continuity
Disaster Recovery
Force Majeure
Liability
Insurance
Term and Termination
Exit Management
Compliance with Laws
Reporting Requirements
Performance Monitoring
Security Testing
Subcontracting
Payment Terms
Dispute Resolution
Assignment
Notice Requirements
Governing Law
Entire Agreement
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