Caretaker Agreement Template for England and Wales

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What is a Caretaker Agreement?

A caretaker agreement in England and Wales is an employment contract for a person responsible for maintaining and securing premises. It covers duties, pay, health and safety obligations, and any tied accommodation on a service tenancy basis. Because the role often includes residential accommodation, the agreement must address both employment rights and occupancy terms carefully.

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Reviewed by

Imad Mohammed Nazar

Legal Engineer, GenieAI

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A Skadden-trained M&A lawyer, Imad advised on cross-border transactions and contractual risk before moving into legal AI. He reviews GenieAI's output for compliance and enforceability across our 150+ supported jurisdictions, as well as facilitating external benchmarking.

Jurisdiction

England and Wales

Publisher

GenieAI

Sector

Business

Cost

Free to use

Last updated

About the Caretaker Agreement

A Caretaker Agreement is a legally binding contract that sets out the working relationship between you as an employer and a property caretaker in England and Wales. It defines duties, compensation, hours, notice, and, where the caretaker lives on-site, the terms of the accommodation. The document protects both parties by making expectations clear and keeps the arrangement compliant with employment and housing law.

What is a live-in property caretaker agreement?

A live-in property caretaker agreement is a version of the caretaker contract where the caretaker occupies accommodation at the property (often a flat, house, lodge, or annexe) as part of the job. The accommodation is usually provided rent-free or at a reduced rent in return for the caretaking duties, which is known as a service tenancy or service occupancy. The agreement should record whether the occupation is tied to the role, what happens to the accommodation when the employment ends, and how the value of the accommodation is treated for minimum wage purposes. You can build this into the template alongside a standard employment contract so pay, duties, and living arrangements sit in one place.

When do you need this document?

You need a Caretaker Agreement when engaging someone to look after a property or estate on an ongoing basis, whether as a live-in caretaker, a resident warden, or a visiting maintenance and security provider. It suits property owners, landlords, managing agents, estates, developments, and businesses that need a single person responsible for upkeep, grounds, security, and minor repairs. The agreement is essential when the arrangement involves regular hours, specific duties, and, in many cases, accommodation, because those elements are difficult to manage informally.

Key clauses to include

A caretaker agreement should be complete before you review and sign it. The clauses that matter most are:

  • Duties and scope of work, such as grounds maintenance, cleaning, minor repairs, and security checks.
  • Pay, hours, and how any on-call or out-of-hours time is treated.
  • Accommodation terms for a live-in caretaker, including whether it is rent-free or at a reduced rent and whether it is a service tenancy or service occupancy.
  • Health and safety responsibilities, including handling chemicals, machinery, and working at height.
  • The start date, notice periods, grounds for dismissal, and what happens to any tied accommodation when the role ends.
  • Rights reserved by the owner, such as access to the property for inspection or to carry out repairs.
  • Confidentiality where the caretaker has access to keys, alarm codes, or tenant information.

How do you create and sign the template?

Draft the caretaker agreement from the template, set the start date, then edit the duties, pay, and accommodation terms to match your property before you review and sign it. Because the document is built for England and Wales, the wording already reflects the relevant employment and housing rules rather than a generic lease. You can download the finished agreement as a Word document or sign it online.

Live-in caretaker versus a standard tenancy

Live-in caretaker agreementStandard residential tenancy
Accommodation is tied to the caretaking roleAccommodation is let independently of any job
Often rent-free or at reduced rent in return for dutiesRent is paid at market or agreed rate
Ends when the employment ends, subject to noticeEnds under the tenancy terms and housing law
Governed mainly by employment law with housing overlapGoverned by landlord and tenant law

GOVERNING LAW

Applicable law

This Caretaker Agreement is drafted to comply with England and Wales law. Key legislation includes:

These are the main laws that shape a caretaker agreement in England and Wales, particularly where the role includes live-in accommodation.

Employment Rights Act 1996: Governs the written statement of employment particulars that must be provided to a caretaker who is an employee, covering pay, hours, notice, and grounds for dismissal.

National Minimum Wage Act 1998: Requires all workers, including caretakers, to be paid at least the current National Living Wage or age-appropriate minimum wage rate, with specific rules on how the value of live-in accommodation counts towards pay.

Landlord and Tenant Act 1985: Applies to service tenancies that form part of caretaker arrangements; sets out implied terms relating to fitness and repair of tied accommodation provided as part of the role.

Protection from Eviction Act 1977: Governs how accommodation tied to a caretaker's employment can be recovered when the role ends, including notice requirements for a service occupier.

Health and Safety at Work etc. Act 1974: Imposes a duty on employers to provide a safe working environment; relevant to caretakers handling chemicals, machinery, or working at height.

Control of Substances Hazardous to Health Regulations 2002 (COSHH): Requires employers to assess and control risks from cleaning chemicals and other substances used by caretakers in their work.

Working Time Regulations 1998: Sets limits on weekly working hours and entitlements to rest breaks and paid holiday, which matter for live-in caretakers whose duties can blur into on-call time.

Equality Act 2010: Prohibits discrimination on protected grounds in employment; applies to caretaker recruitment, terms, accommodation, and dismissal.

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