The Cloud Platform Enterprise Agreement is designed for organizations seeking to establish a comprehensive legal framework for enterprise-level cloud services under Danish jurisdiction. This agreement is particularly suitable for medium to large organizations requiring robust cloud infrastructure, platform services, and associated support services. It addresses critical aspects such as data protection under GDPR and Danish law, service level commitments, security requirements, and technical specifications. The document is structured to comply with Danish contract law while incorporating international best practices for cloud service agreements. It includes detailed provisions for service delivery, performance metrics, data handling, and risk allocation, making it suitable for organizations with complex cloud computing needs and strict regulatory compliance requirements.
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Key Requirements PROMPT example:
Cloud Platform Enterprise Agreement
I need a Cloud Platform Enterprise Agreement for a financial services company in Denmark that will be using the platform for processing sensitive customer data, with strict security requirements and GDPR compliance, planned to commence from March 1, 2025.
1. Parties: Identification of the contracting parties, including full legal names, registration numbers, and addresses
2. Background: Context of the agreement and brief description of the cloud platform services being provided
3. Definitions: Detailed definitions of technical terms, service-specific terminology, and contract interpretation guidance
4. Service Provision: Core obligations regarding the provision of cloud platform services, including scope and access rights
5. Service Levels: Guaranteed service levels, availability metrics, and performance standards
6. Fees and Payment: Pricing structure, payment terms, invoicing procedures, and late payment consequences
7. Customer Obligations: Customer responsibilities, acceptable use policies, and compliance requirements
8. Data Protection and Security: GDPR compliance, data processing terms, security measures, and breach notification procedures
9. Intellectual Property Rights: IP ownership, licensing terms, and restrictions on use of the platform and content
10. Confidentiality: Protection of confidential information, permitted disclosures, and survival terms
11. Liability and Indemnification: Limitation of liability, indemnification obligations, and insurance requirements
12. Term and Termination: Contract duration, renewal terms, termination rights, and post-termination obligations
13. General Provisions: Standard legal provisions including governing law, dispute resolution, and entire agreement clause
1. Professional Services: Additional terms for implementation, training, or consulting services if offered
2. Disaster Recovery: Specific disaster recovery and business continuity terms beyond standard SLAs
3. Reseller Rights: Terms for customers who wish to resell or white-label the platform
4. Hardware Requirements: Specific hardware requirements if the service requires customer-provided infrastructure
5. Audit Rights: Detailed audit provisions for highly regulated customers
6. Custom Development: Terms for custom development or modification of the platform
7. High-Risk Use: Special terms for use in high-risk or regulated industries
1. Schedule A - Service Description: Detailed technical specifications of the cloud platform services
2. Schedule B - Service Level Agreement: Detailed SLA metrics, measurement methods, and remedies
3. Schedule C - Pricing and Payment Terms: Detailed pricing structure, volume discounts, and payment procedures
4. Schedule D - Support Services: Support level descriptions, response times, and escalation procedures
5. Schedule E - Data Processing Agreement: Detailed GDPR-compliant data processing terms and security measures
6. Schedule F - Technical Requirements: Minimum technical requirements for accessing and using the platform
7. Schedule G - Acceptable Use Policy: Detailed rules and restrictions for platform usage
8. Appendix 1 - Emergency Contacts: List of emergency contacts for both parties
9. Appendix 2 - Authorized Administrators: List of authorized platform administrators and their access levels
Authors
Relevant legal definitions
Affiliate
Agreement
Authorized User
Business Day
Confidential Information
Cloud Platform
Cloud Services
Customer Data
Customer Materials
Data Controller
Data Processor
Data Protection Laws
Data Subject
Documentation
Effective Date
Emergency Maintenance
Enterprise License
Fees
Force Majeure Event
GDPR
Incident
Intellectual Property Rights
Maintenance Window
Malicious Code
Personal Data
Platform Features
Professional Services
Prohibited Content
Provider Technology
Renewal Term
Service Credits
Service Level Agreement
Service Level Failure
Services
Scheduled Maintenance
Security Breach
Security Measures
Security Policy
Service Environment
Subscription Term
Support Services
System Requirements
Term
Third-Party Applications
Updates
Upgrades
User Credentials
Usage Data
Usage Limitations
Agreement
Authorized User
Business Day
Confidential Information
Cloud Platform
Cloud Services
Customer Data
Customer Materials
Data Controller
Data Processor
Data Protection Laws
Data Subject
Documentation
Effective Date
Emergency Maintenance
Enterprise License
Fees
Force Majeure Event
GDPR
Incident
Intellectual Property Rights
Maintenance Window
Malicious Code
Personal Data
Platform Features
Professional Services
Prohibited Content
Provider Technology
Renewal Term
Service Credits
Service Level Agreement
Service Level Failure
Services
Scheduled Maintenance
Security Breach
Security Measures
Security Policy
Service Environment
Subscription Term
Support Services
System Requirements
Term
Third-Party Applications
Updates
Upgrades
User Credentials
Usage Data
Usage Limitations
Clauses
Service Provision
License Grant
Access Rights
Service Levels
Support Services
Fees and Payment
Invoicing
Data Protection
Data Processing
Security Requirements
Backup and Recovery
Confidentiality
Intellectual Property
Warranties
Service Credits
Liability
Indemnification
Force Majeure
Term and Termination
Suspension Rights
Exit Assistance
Audit Rights
Insurance
Compliance with Laws
Data Center Location
Acceptable Use
User Management
Change Management
Disaster Recovery
Business Continuity
Subcontracting
Assignment
Notice Requirements
Governing Law
Dispute Resolution
Entire Agreement
Severability
Amendments
Third Party Rights
Anti-Corruption
Export Control
License Grant
Access Rights
Service Levels
Support Services
Fees and Payment
Invoicing
Data Protection
Data Processing
Security Requirements
Backup and Recovery
Confidentiality
Intellectual Property
Warranties
Service Credits
Liability
Indemnification
Force Majeure
Term and Termination
Suspension Rights
Exit Assistance
Audit Rights
Insurance
Compliance with Laws
Data Center Location
Acceptable Use
User Management
Change Management
Disaster Recovery
Business Continuity
Subcontracting
Assignment
Notice Requirements
Governing Law
Dispute Resolution
Entire Agreement
Severability
Amendments
Third Party Rights
Anti-Corruption
Export Control
Relevant Industries
Information Technology
Financial Services
Healthcare
Manufacturing
Retail
Professional Services
Telecommunications
Education
Government
Energy
Transportation
Media and Entertainment
Relevant Teams
Legal
Information Technology
Information Security
Procurement
Compliance
Risk Management
Finance
Operations
Technical Architecture
Data Protection
Vendor Management
Infrastructure
Cloud Operations
Relevant Roles
Chief Information Officer
Chief Technology Officer
IT Director
Cloud Infrastructure Manager
Legal Counsel
Procurement Manager
Information Security Officer
Data Protection Officer
Enterprise Architect
Operations Director
Technical Project Manager
Compliance Officer
Risk Manager
Contract Manager
Chief Financial Officer
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