Document background
This Cloud Platform Enterprise Agreement is designed for use when establishing a comprehensive contractual relationship between cloud service providers and enterprise customers in Belgium. The agreement covers all essential aspects of cloud service delivery, including detailed service specifications, data protection obligations under Belgian and EU law, security requirements, service levels, and risk allocation. It is particularly suited for complex enterprise deployments where the customer requires robust legal protections and service commitments. The document incorporates Belgian civil law requirements and ensures compliance with relevant EU regulations, particularly regarding data protection and electronic commerce. This agreement type is typically used for long-term, enterprise-wide cloud service arrangements with significant user bases or business-critical applications.
