Cloud Platform Enterprise Agreement Template for Saudi Arabia

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Key Requirements PROMPT example:

Cloud Platform Enterprise Agreement

"I need a Cloud Platform Enterprise Agreement for a Saudi-based healthcare provider that will be processing sensitive patient data, with strict data localization requirements and enhanced security protocols, planned to commence from March 2025."

Document background
The Cloud Platform Enterprise Agreement is designed for organizations seeking to establish a comprehensive legal framework for enterprise-level cloud computing services in Saudi Arabia. This agreement is particularly relevant when implementing large-scale cloud solutions that require compliance with Saudi Arabian regulations, including the Cloud Computing Regulatory Framework, Personal Data Protection Law, and Shariah law principles. It addresses critical aspects such as data sovereignty, security requirements, service levels, and operational procedures while ensuring regulatory compliance. The document is typically used for long-term strategic cloud service relationships involving significant data processing, multiple services, or mission-critical applications, and includes detailed provisions for data protection, security measures, and service level commitments specific to the Saudi Arabian market.
Suggested Sections

1. Parties: Identification of the contracting parties, including full legal names, registration numbers, and addresses

2. Background: Context of the agreement and brief description of the cloud platform services being provided

3. Definitions: Comprehensive definitions of technical terms, service components, and key contract terminology

4. Service Provision: Detailed description of cloud services, service levels, and platform specifications

5. Access and Use Rights: Terms governing customer's access to and use of the cloud platform

6. Data Protection and Security: Compliance with Saudi PDPL and security requirements, including data processing terms

7. Customer Obligations: Customer responsibilities, acceptable use policies, and compliance requirements

8. Provider Obligations: Provider's commitments, including service delivery, support, and maintenance

9. Fees and Payment: Pricing, payment terms, and billing procedures compliant with Islamic finance principles

10. Intellectual Property: IP rights, ownership of data, and licensing terms

11. Confidentiality: Protection of confidential information and trade secrets

12. Term and Termination: Contract duration, renewal terms, and termination rights

13. Liability and Indemnification: Limitation of liability and indemnification provisions

14. Force Majeure: Events excusing performance, including cyber incidents

15. Governing Law and Jurisdiction: Application of Saudi law and dispute resolution procedures

16. General Provisions: Standard boilerplate clauses, including notices and amendments

Optional Sections

1. Data Localization Requirements: Specific provisions for data storage location when handling sensitive or regulated data

2. Government Access: Terms regarding government authority access rights when required by Saudi regulations

3. Industry-Specific Compliance: Additional compliance requirements for specific regulated industries (healthcare, financial services, etc.)

4. Islamic Finance Compliance: Detailed Shariah-compliant financial terms when required

5. Multi-tenant Services: Additional terms for shared infrastructure environments

6. Professional Services: Terms for additional implementation or consulting services

7. Disaster Recovery: Enhanced business continuity and disaster recovery terms for critical services

8. Third-Party Services: Terms governing integration with third-party services or applications

Suggested Schedules

1. Service Description Schedule: Detailed technical specifications of cloud services and components

2. Service Level Agreement: Performance metrics, service levels, and remedies for non-compliance

3. Security Standards and Controls: Detailed security measures, certifications, and compliance standards

4. Pricing Schedule: Detailed pricing, payment terms, and calculation methods

5. Data Processing Agreement: Detailed terms for personal data processing in compliance with Saudi PDPL

6. Technical Support Services: Support level descriptions, response times, and escalation procedures

7. Acceptable Use Policy: Detailed rules and restrictions for platform usage

8. Business Continuity Plan: Disaster recovery and business continuity procedures

9. Exit Plan: Transition assistance and data return procedures upon termination

10. Required Notices and Forms: Standard forms and notices required under Saudi law

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Clauses
Relevant Industries

Technology

Financial Services

Healthcare

Government

Education

Retail

Manufacturing

Telecommunications

Professional Services

Energy

Transportation

Media and Entertainment

Relevant Teams

Legal

Information Technology

Information Security

Procurement

Compliance

Risk Management

Technical Operations

Cloud Infrastructure

Enterprise Architecture

Vendor Management

Data Protection

Digital Transformation

Relevant Roles

Chief Information Officer

Chief Technology Officer

Chief Legal Officer

IT Director

Cloud Infrastructure Manager

Information Security Officer

Procurement Manager

Legal Counsel

Compliance Officer

Enterprise Architect

Technical Operations Manager

Data Protection Officer

Contract Manager

Risk Manager

Digital Transformation Director

Industries
Cloud Computing Regulatory Framework (CCRF): Saudi Arabia's primary regulation for cloud computing services, issued by the Communications and Information Technology Commission (CITC), governing cloud service providers and data protection requirements
Personal Data Protection Law (PDPL): Saudi Arabia's comprehensive data protection law establishing requirements for processing personal data, data subject rights, and cross-border data transfers
Electronic Transactions Law: Governs electronic transactions and digital signatures in Saudi Arabia, crucial for cloud service agreements and online contracting
Cybersecurity Regulatory Framework: Established by the National Cybersecurity Authority (NCA), setting security requirements and standards for digital services and data protection
Anti-Cyber Crime Law: Addresses cybercrime and unauthorized access to systems, relevant for security provisions in cloud agreements
Telecommunications Act: Regulates telecommunications services and infrastructure, including aspects of cloud service delivery
Commercial Law: General commercial regulations governing business transactions and contracts in Saudi Arabia
Shariah Law Principles: Islamic legal principles that form the foundation of Saudi Arabian law and must be considered in contract formation and enforcement
Critical Systems and National Security Requirements: Regulations regarding hosting and processing of data related to critical systems and national security
Consumer Protection Law: Protects consumer rights and interests in commercial transactions, including digital services
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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