The Gas Invoice is a fundamental document in the Canadian utility sector, serving as the primary billing instrument between gas utility providers and their customers. It is used whenever natural gas services are provided and requires regular issuance (typically monthly or bi-monthly) to maintain consistent billing cycles. The document must comply with various Canadian federal and provincial regulations, including the Excise Tax Act for GST/HST requirements, provincial energy board regulations, and consumer protection laws. The invoice includes essential information such as consumption data, rate classifications, charge breakdowns, and payment terms, while also accommodating various billing scenarios such as carbon pricing, third-party charges, and special payment arrangements. It serves multiple purposes: as a financial record, a consumption statement, and a regulatory compliance document, making it essential for both service providers and customers in Canadian jurisdictions.
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1. Invoice Header: Contains supplier information, GST/HST numbers, invoice number, and date
2. Customer Information: Customer name, account number, service address, and billing address
3. Consumption Details: Meter readings (previous and current), consumption period, and total volume of gas used
4. Rate Classification: Customer's rate class and applicable tariff information
5. Charges Breakdown: Itemized list of gas charges, delivery charges, storage charges, and other regulated fees
6. Tax Calculations: GST/HST calculations and any applicable provincial taxes
7. Total Amount Due: Final amount payable including all charges and taxes
8. Payment Information: Due date, accepted payment methods, and payment instructions
9. Contact Information: Supplier's customer service contact details and emergency numbers
1. Carbon Charge Details: Required when federal or provincial carbon pricing mechanisms apply to the customer's jurisdiction
2. Usage Graph: Visual representation of historical consumption patterns, optional but recommended for better customer understanding
3. Bill Messages: Space for temporary announcements, regulatory notices, or seasonal information
4. Payment Plan Information: Included when customer is enrolled in equal billing or other payment plans
5. Third-Party Charges: When additional services from third-party providers are billed through the gas company
6. Credit Balance Information: Included when customer has a credit balance from previous overpayments
1. Rate Schedule: Detailed breakdown of applicable rates and how they are calculated
2. Consumption History: Detailed 12-month consumption history showing usage patterns
3. Payment History: Record of previous payments and account activity
4. Meter Information Sheet: Technical details about the meter installation and maintenance
Relevant legal definitions
Billing Period
British Thermal Unit (BTU)
Carbon Charge
Consumption Charge
Cubic Meter
Customer Charge
Delivery Charge
Distribution Rate
Due Date
Energy Content Adjustment
Fixed Rate
Gas Cost Adjustment
Gas Supply Charge
Gigajoule (GJ)
HST
Late Payment Charge
Meter Reading
Payment Plan
Rate Class
Rate Rider
Regulated Price
Service Address
Storage Charge
Supply Charge
Transportation Charge
Variable Rate
Volume Adjustment
British Thermal Unit (BTU)
Carbon Charge
Consumption Charge
Cubic Meter
Customer Charge
Delivery Charge
Distribution Rate
Due Date
Energy Content Adjustment
Fixed Rate
Gas Cost Adjustment
Gas Supply Charge
Gigajoule (GJ)
HST
Late Payment Charge
Meter Reading
Payment Plan
Rate Class
Rate Rider
Regulated Price
Service Address
Storage Charge
Supply Charge
Transportation Charge
Variable Rate
Volume Adjustment
Clauses
Payment Terms
Calculation Method
Rate Classification
Consumption Measurement
Tax Application
Late Payment Penalties
Dispute Resolution
Service Charges
Credit Terms
Billing Adjustments
Carbon Pricing
Regulatory Charges
Payment Methods
Account Information
Emergency Services
Meter Reading
Usage Calculation
Service Delivery
Customer Rights
Calculation Method
Rate Classification
Consumption Measurement
Tax Application
Late Payment Penalties
Dispute Resolution
Service Charges
Credit Terms
Billing Adjustments
Carbon Pricing
Regulatory Charges
Payment Methods
Account Information
Emergency Services
Meter Reading
Usage Calculation
Service Delivery
Customer Rights
Relevant Industries
Energy & Utilities
Oil & Gas
Residential Services
Commercial Real Estate
Industrial Manufacturing
Retail
Hospitality
Healthcare
Public Sector
Property Management
Relevant Teams
Billing
Finance
Accounts Receivable
Customer Service
Revenue Assurance
Regulatory Compliance
Operations
Credit & Collections
Meter Operations
Energy Trading
Business Analysis
Relevant Roles
Billing Coordinator
Accounts Receivable Specialist
Utility Billing Manager
Revenue Assurance Analyst
Customer Service Representative
Energy Account Manager
Regulatory Compliance Officer
Finance Manager
Accounting Clerk
Meter Reading Supervisor
Energy Trading Analyst
Collections Specialist
Rate Analyst
Business Operations Manager
Credit Controller
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