The Master Service Agreement is designed for business relationships where a service provider will provide ongoing services to a customer under Belgian law. It establishes the fundamental legal and commercial framework for the service relationship, including key terms such as service standards, payment terms, liability provisions, and regulatory compliance requirements. This agreement is particularly suitable for long-term service arrangements where specific services will be detailed in subsequent work orders or statements of work. The document incorporates Belgian legal requirements and EU regulations, particularly regarding commercial contracts, data protection, and business practices. It serves as the primary agreement governing the overall relationship between the parties, while allowing flexibility for specific service arrangements to be agreed upon separately.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Your data doesn't train Genie's AI
You keep IP ownership of your docs
1. Parties: Identification and details of the contracting parties
2. Background: Context of the agreement and relationship between the parties
3. Definitions: Defined terms used throughout the agreement
4. Scope of Services: General framework for services to be provided under the agreement
5. Service Standards: Quality standards, KPIs, and service levels required
6. Term and Renewal: Duration of the agreement and renewal provisions
7. Charges and Payment: Pricing structure, payment terms, and invoicing requirements
8. Obligations of Service Provider: Key responsibilities and commitments of the service provider
9. Customer Obligations: Key responsibilities and commitments of the customer
10. Personnel: Requirements for staff delivering services and key personnel provisions
11. Intellectual Property Rights: Ownership and usage rights of IP created or used in services
12. Confidentiality: Protection and handling of confidential information
13. Data Protection: GDPR compliance and data handling requirements
14. Liability and Indemnification: Limitation of liability and indemnification provisions
15. Insurance: Required insurance coverage and minimum limits
16. Termination: Grounds for termination and termination process
17. Consequences of Termination: Post-termination obligations and transition arrangements
18. Force Majeure: Handling of events beyond parties' reasonable control
19. General Provisions: Standard boilerplate clauses including notices, amendments, etc.
20. Governing Law and Jurisdiction: Belgian law as governing law and jurisdiction provisions
1. Change Control: Procedures for managing changes to services or agreement terms, recommended for complex service relationships
2. Business Continuity: Disaster recovery and business continuity requirements, important for critical services
3. Audit Rights: Customer's rights to audit service provider's compliance, relevant for regulated industries or critical services
4. Security Requirements: Specific security measures and compliance, essential for services involving sensitive data or systems
5. Environmental Compliance: Environmental standards and requirements, relevant for services with environmental impact
6. Anti-Corruption: Anti-bribery and corruption provisions, important for international services or public sector contracts
7. Subcontracting: Rules and permissions for subcontracting services, needed if subcontracting is contemplated
8. Service Credits: Financial consequences of service level failures, useful for critical service levels
9. Step-In Rights: Customer's right to take over services in specific circumstances, important for essential services
10. Export Control: Export control compliance, necessary for international services or technology transfer
1. Schedule 1 - Services Description: Detailed description of services to be provided
2. Schedule 2 - Service Levels: Specific service levels, KPIs, and measurement methodology
3. Schedule 3 - Charges: Detailed pricing, rate cards, and payment terms
4. Schedule 4 - Customer Dependencies: Detailed customer obligations and requirements
5. Schedule 5 - Data Processing Agreement: GDPR-compliant data processing terms and details
6. Schedule 6 - Security Requirements: Detailed security protocols and requirements
7. Schedule 7 - Business Continuity Plan: Detailed business continuity and disaster recovery procedures
8. Schedule 8 - Transition Plan: Implementation and service transition requirements
9. Schedule 9 - Exit Plan: Termination assistance and service transfer requirements
10. Schedule 10 - Approved Subcontractors: List of approved subcontractors and their roles
Find the exact document you need
Standard Contract For Services
Belgian law-governed standard service agreement template establishing terms between service provider and client, compliant with Belgian commercial and civil law requirements.
Download
Basic Contract For Services
Belgian law-governed service agreement establishing core terms for service provision, compliant with Belgian and EU regulations.
Download
Transport Agreement
Belgian law-governed agreement setting out terms and conditions for transport services, incorporating national and EU regulatory requirements.
Download
Simple Consulting Agreement
Belgian law-governed consulting agreement template establishing professional services relationship between consultant and client with essential terms and GDPR compliance.
Download
Tutoring Contract
A Belgian law-compliant contract governing the provision of tutoring services, defining the rights and obligations of tutors and students/guardians.
Download
Translation Agreement
Belgian law-governed agreement for professional translation services, defining service provider and client obligations, quality standards, and delivery terms.
Download
Early Works Agreement
Belgian law-governed agreement enabling preliminary construction work before a main contract, including key terms for early works execution and regulatory compliance.
Download
Rental Guarantor Form
A Belgian law-compliant form establishing a third-party guarantee for a tenant's rental obligations, detailing the guarantor's commitments and liability limits.
Download
Service Level Agreement Contract
A Belgian law-governed agreement defining service performance standards, metrics, and delivery requirements between service provider and recipient, incorporating EU and local regulations.
Download
HVAC Service Contract
Belgian law-governed agreement for HVAC system maintenance and repair services, including service levels and regulatory compliance requirements.
Download
Service Agreement Letter
A Belgian law-governed letter agreement establishing terms and conditions for professional service arrangements, combining letter format accessibility with legal enforceability.
Download
Rental Guarantor Letter
A formal guarantee document under Belgian law where a third party commits to covering a tenant's rental obligations in case of default, complying with regional housing legislation.
Download
Software Subscription Agreement
Belgian law-governed agreement for software subscription services, incorporating EU regulations and local compliance requirements.
Download
Logistics Agreement
Belgian law-governed agreement establishing terms for logistics services, including transportation, warehousing, and supply chain operations.
Download
Master Service Agreement
A Belgian law-governed framework agreement establishing general terms and conditions for ongoing service provision between service provider and customer.
Download
Transportation Contract
Belgian law-governed contract establishing terms and conditions for transportation services, including operational requirements and regulatory compliance.
Download
Software As A Service Agreement
Belgian law-governed agreement for cloud-based software services, incorporating EU and Belgian regulatory requirements including GDPR compliance.
Download
Residential Service Contract
Belgian residential service contract template compliant with federal and regional regulations, designed for service agreements between providers and residential consumers.
Download
Hosting Agreement
Belgian law-governed agreement establishing terms for hosting services provision, including infrastructure, maintenance, and regulatory compliance.
Download
Babysitting Contract
A Belgian law-compliant contract establishing terms and conditions between families and babysitters, covering essential childcare arrangement aspects and employment requirements.
Download
Genie’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; Genie’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it