The Outstanding Invoice Template is designed for use in the Australian business environment when payment for goods or services remains unpaid beyond the original invoice due date. This document serves as a formal reminder and request for payment, incorporating all elements required by Australian legislation, including GST requirements, fair trading practices, and debt collection regulations. It is typically used after the initial payment term has expired and before engaging formal debt collection services. The template includes essential business information, payment details, and legal notices while maintaining a professional tone that preserves business relationships. It is particularly relevant in today's business climate where maintaining healthy cash flow is crucial for business operations.
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1. Business Details: Company name, ABN, contact information, and business address of the issuing entity
2. Client Information: Full name/company name, contact details, and address of the client owing payment
3. Invoice Reference: Original invoice number, date issued, and due date
4. Payment Details: Outstanding amount, original invoice amount, payments received (if any), and current balance
5. Payment Methods: Available payment options including bank account details, credit card payment links, or other accepted payment methods
6. Payment Terms: Clear statement of payment terms, including due date and any late payment penalties
7. Legal Notice: Standard legal text regarding the obligation to pay and potential consequences of non-payment
1. Payment History: Include when there have been partial payments or payment arrangements - shows transaction history
2. Late Payment Fees: Include when applying additional fees or interest charges for overdue payment
3. Payment Plan Options: Include when offering installment payment options to settle the outstanding amount
4. Dispute Resolution: Include when there's a need to outline the process for disputing charges
5. GST Breakdown: Include when dealing with GST-registered businesses and amounts include GST
6. Previous Communications: Include when referencing prior attempts to collect payment
1. Original Invoice Copy: Attachment of the original invoice for reference
2. Statement of Account: Detailed transaction history showing all charges and payments
3. Payment Plan Agreement: If offering a payment plan, detailed terms and schedule of payments
4. Supporting Documentation: Any relevant delivery notes, purchase orders, or service agreements related to the outstanding amount
Relevant legal definitions
Clauses
Relevant Industries
Retail
Professional Services
Construction
Manufacturing
Technology
Healthcare
Education
Hospitality
Consulting
Transportation and Logistics
Real Estate
Agriculture
Mining
Financial Services
Creative Industries
Relevant Teams
Accounts Receivable
Finance
Treasury
Credit Control
Collections
Administration
Operations
Accounting
Billing
Legal
Relevant Roles
Accounts Receivable Manager
Financial Controller
Credit Controller
Billing Coordinator
Finance Manager
Accounts Manager
Collections Specialist
Business Owner
Office Manager
Bookkeeper
Chief Financial Officer
Treasury Manager
Credit Manager
Finance Director
Small Business Owner
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