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1. Parties: Identification of the mortgage broker and the client, including full legal names, ABN/ACN for the broker, and contact details
2. Background: Context of the agreement, including broker's licensing status, general nature of services to be provided, and acknowledgment of regulatory framework
3. Definitions: Key terms used throughout the agreement, including regulatory terminology and industry-specific terms
4. Scope of Services: Detailed description of mortgage broking services to be provided, including loan research, application assistance, and liaison with lenders
5. Broker's Obligations: Key responsibilities including due diligence, disclosure requirements, and compliance with relevant laws and regulations
6. Client's Obligations: Requirements for providing accurate information, documentation, and cooperation in the loan application process
7. Fees and Charges: Clear structure of broker's compensation, including commission arrangements and any direct fees charged to the client
8. Disclosures and Acknowledgments: Mandatory disclosures under NCCP Act and other regulations, including commission arrangements and relationships with lenders
9. Privacy and Confidentiality: Handling of personal and financial information, consent for credit checks, and information sharing with third parties
10. Term and Termination: Duration of the agreement and circumstances under which either party may terminate the relationship
11. Liability and Indemnity: Limitations of broker's liability and client indemnities, consistent with regulatory requirements
12. Dispute Resolution: Process for handling complaints and disputes, including reference to external dispute resolution schemes
13. General Provisions: Standard contract terms including governing law, amendments, notices, and entire agreement clause
1. Additional Services: Details of any additional financial services offered beyond mortgage broking, used when broker provides supplementary services
2. Referral Arrangements: Terms regarding referrals to other service providers, included when broker has formal referral partnerships
3. Electronic Communication: Specific terms for digital communication and document execution, used when services are provided primarily online
4. Portfolio Review Services: Terms for ongoing loan review services, included when offering continuous monitoring and refinancing services
5. Multiple Borrowers: Additional terms for when multiple borrowers are party to the agreement, used for joint applications
6. Commercial Lending: Specific terms for commercial loan services, included when broker offers business lending services
1. Schedule 1 - Fee Schedule: Detailed breakdown of all fees, charges, and commission structures
2. Schedule 2 - Service Details: Comprehensive list of services provided and service level standards
3. Schedule 3 - Lender Panel: List of lenders the broker works with and any specific arrangements
4. Schedule 4 - Required Documentation: Checklist of documents required from the client for loan applications
5. Schedule 5 - Privacy Policy: Detailed privacy policy and information handling procedures
6. Appendix A - Credit Guide: Mandatory credit guide as required under the NCCP Act
7. Appendix B - Disclosure Forms: Standard disclosure forms including Credit Quote and Credit Proposal Disclosure documents
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