The Membership Subscription Agreement is designed for businesses operating in the UAE that offer recurring membership-based services to customers. This document is essential when establishing a formal relationship between service providers and their members, whether individuals or corporations. It complies with UAE Federal Laws, including Consumer Protection Law No. 15 of 2020, Data Protection Law No. 45 of 2021, and Electronic Transactions Law No. 46 of 2021. The agreement is particularly relevant for businesses offering ongoing services, facility access, or regular benefits to members. It includes comprehensive terms covering membership benefits, payment structures, service standards, and termination procedures, while ensuring compliance with UAE regulatory requirements for consumer protection and data privacy.
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1. Parties: Identification of the service provider and the member/subscriber
2. Background: Context of the agreement and brief description of the membership service
3. Definitions: Defined terms used throughout the agreement
4. Membership Benefits: Detailed description of services, benefits, and privileges included in the membership
5. Term and Renewal: Duration of membership, renewal terms, and notice periods
6. Fees and Payment: Subscription fees, payment methods, billing cycles, and payment terms
7. Member Obligations: Responsibilities and obligations of the member, including compliance with rules
8. Service Provider Obligations: Responsibilities and obligations of the service provider
9. Data Protection and Privacy: Handling of personal data, privacy policies, and compliance with UAE data protection laws
10. Intellectual Property: Protection of trademarks, copyrights, and other IP related to the service
11. Termination: Grounds for termination, process, and consequences
12. Limitation of Liability: Limitations on service provider's liability in accordance with UAE law
13. Dispute Resolution: Process for handling disputes, applicable law, and jurisdiction
14. General Provisions: Standard boilerplate clauses including notices, assignment, and entire agreement
1. Digital Services Access: Include when membership includes access to online platforms or digital content
2. Physical Facility Access: Include when membership includes access to physical locations or facilities
3. Multi-tier Membership: Include when offering different levels of membership with varying benefits
4. Guest Privileges: Include when members can extend benefits to guests
5. Insurance and Liability Waiver: Include when services involve physical activities or risks
6. Corporate Membership: Include when offering corporate or group membership options
7. International Usage: Include when services can be accessed internationally
8. Rewards Program: Include when membership includes a points or rewards system
1. Schedule 1 - Membership Benefits: Detailed breakdown of benefits and services included in each membership tier
2. Schedule 2 - Fee Schedule: Detailed pricing structure, including all fees and charges
3. Schedule 3 - Service Level Agreement: Performance standards and service delivery specifications
4. Schedule 4 - Facility Rules and Regulations: Detailed rules for facility usage and member conduct
5. Schedule 5 - Privacy Policy: Detailed privacy policy and data handling procedures
6. Appendix A - Membership Application Form: Standard form for membership application and personal details
7. Appendix B - Direct Debit Authorization: Payment authorization form for recurring payments
8. Appendix C - Cancellation Form: Standard form for membership cancellation requests
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