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1. Parties: Identification and details of the contracting parties (developer/development company and client)
2. Background: Context of the agreement and general purpose of the software development project
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of the software development services to be provided
5. Project Methodology: Development methodology to be used (e.g., Agile, Waterfall) and project phases
6. Deliverables: Specific outputs and deliverables to be provided during the project
7. Timeline and Milestones: Project timeline, key milestones, and delivery dates
8. Payment Terms: Pricing, payment schedule, and payment methods
9. Intellectual Property Rights: Ownership and licensing of intellectual property created during the project
10. Confidentiality: Protection of confidential information and trade secrets
11. Data Protection: Compliance with POPIA and data protection requirements
12. Acceptance Testing: Procedures for testing and accepting deliverables
13. Warranties and Representations: Warranties regarding the software and services provided
14. Limitation of Liability: Limitations on liability and indemnification provisions
15. Term and Termination: Duration of the agreement and termination provisions
16. General Provisions: Standard legal provisions including governing law, dispute resolution, and notices
1. Change Management: Procedures for handling change requests and scope modifications, recommended for complex projects
2. Service Level Agreement: Specific performance metrics and service levels, relevant for ongoing support arrangements
3. Source Code Escrow: Provisions for source code escrow arrangements, important for business-critical applications
4. Third-Party Components: Terms regarding use of third-party software and components, needed if third-party tools are used
5. Security Requirements: Specific security standards and requirements, crucial for sensitive applications
6. Training and Documentation: Requirements for user training and system documentation, important for complex systems
7. Disaster Recovery: Disaster recovery and business continuity provisions, relevant for critical systems
8. Local Content Requirements: Provisions addressing B-BBEE requirements, relevant for government or corporate contracts
1. Schedule A - Technical Specifications: Detailed technical specifications and requirements for the software
2. Schedule B - Project Plan: Detailed project timeline, resources, and methodology
3. Schedule C - Pricing and Payment Schedule: Detailed breakdown of costs and payment milestones
4. Schedule D - Service Levels: Detailed service level requirements and metrics
5. Schedule E - Acceptance Criteria: Detailed acceptance testing procedures and criteria
6. Schedule F - Personnel: Key personnel and their roles in the project
7. Schedule G - Security Requirements: Detailed security specifications and compliance requirements
8. Appendix 1 - Change Request Template: Standard template for submitting and processing change requests
9. Appendix 2 - Testing Procedures: Detailed testing methodologies and procedures
Acceptance Tests
Affiliate
Agreed Project Personnel
Agreement
Background IP
Business Day
Change Request
Client
Client Materials
Commencement Date
Confidential Information
Data Protection Laws
Defect
Deliverables
Developer
Development Methodology
Documentation
Effective Date
Escrow Agreement
Final Acceptance
Force Majeure Event
Foreground IP
Go-Live Date
Implementation Schedule
Intellectual Property Rights
Key Personnel
Milestone
Operator
Personal Information
Processing
Project
Project Manager
Project Plan
Responsible Party
Services
Service Levels
Software
Source Code
Specifications
Statement of Work
System
Technical Requirements
Term
Third-Party Components
Third-Party Licenses
User Acceptance Testing
Warranty Period
Work Product
Project Management
Deliverables
Acceptance Testing
Payment Terms
Intellectual Property
Confidentiality
Data Protection
Warranties
Liability
Indemnification
Force Majeure
Term and Termination
Change Management
Service Levels
Personnel
Governance
Security
Audit Rights
Dispute Resolution
Assignment
Subcontracting
Insurance
Source Code
Documentation
Third Party Rights
Compliance
Notice
Entire Agreement
Severability
Waiver
Variation
Governing Law
Counterparts
Information Technology
Financial Services
Healthcare
Retail
Manufacturing
Government
Education
Telecommunications
Professional Services
E-commerce
Mining
Insurance
Banking
Media and Entertainment
Legal
Information Technology
Procurement
Software Development
Project Management
Vendor Management
Risk and Compliance
Digital Transformation
Engineering
Solutions Architecture
Business Analysis
Operations
Chief Technology Officer
IT Director
Software Development Manager
Project Manager
Legal Counsel
Procurement Manager
Contract Manager
Chief Information Officer
Technology Consultant
Solutions Architect
Business Analyst
Chief Digital Officer
Vendor Manager
Head of Engineering
Technical Program Manager
Chief Legal Officer
IT Procurement Specialist
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