Your data doesn't train Genie's AI
You keep IP ownership of your information
1. Letterhead and Date: Company letterhead with full business details including registration numbers, contact information, and date of letter
2. Recipient Details: Full name and address of the customer/client receiving the refund
3. Reference Information: Original transaction details, invoice numbers, or order references related to the refund
4. Authorization Statement: Clear statement authorizing the refund, including the exact amount to be refunded
5. Refund Details: Breakdown of the refund amount, including any applicable taxes or adjustments
6. Payment Method: Specification of how the refund will be processed (e.g., credit card reversal, bank transfer)
7. Processing Timeframe: Expected timeline for the refund to be processed and completed
8. Authorization Signature: Signature of authorized personnel approving the refund, including their name and position
1. Reason for Refund: Detailed explanation of why the refund is being issued - used when documentation of refund justification is required
2. Special Conditions: Any specific conditions or requirements attached to the refund - included when there are particular terms that apply
3. International Transfer Details: Additional information for international refunds including SWIFT codes and foreign exchange considerations - used for cross-border transactions
4. Tax Implications: Statement regarding VAT or other tax implications of the refund - included when tax considerations are relevant
5. Customer Acknowledgment: Space for customer signature acknowledging refund terms - used when formal acceptance is required
1. Original Transaction Documentation: Copies of original purchase invoices, receipts, or agreements related to the refunded transaction
2. Proof of Return: Documentation confirming return of goods or cancellation of services, if applicable
3. Bank Details Confirmation: Verified banking information for processing the refund
4. Identity Verification Documents: Copies of required identification documents for large or regulated refunds
Refund Amount
Business Day
Processing Period
Authorization
Customer
Payment Method
Original Purchase Date
Refund Reference Number
VAT
Banking Details
Authorized Representative
Processing Fee
Settlement Date
Transaction Currency
Point of Sale
Electronic Transfer
Credit Card Reversal
Supporting Documentation
Retail
E-commerce
Financial Services
Healthcare
Tourism and Hospitality
Education and Training
Professional Services
Manufacturing
Technology and Software
Telecommunications
Finance
Accounts Payable
Customer Service
Operations
Compliance
Legal
Treasury
Customer Relations
Retail Operations
E-commerce Operations
Finance Manager
Accounts Payable Specialist
Customer Service Manager
Retail Operations Manager
Compliance Officer
Financial Controller
Store Manager
E-commerce Manager
Treasury Manager
Customer Relations Manager
Refunds Processing Officer
Account Manager
Operations Director
Find the exact document you need
Company Authorization Letter
A formal South African corporate document that delegates specific company authority to an individual or entity, compliant with local corporate law requirements.
Authorization For Release Of Protected Health Information
A South African law-compliant authorization form for the release of protected health information, ensuring legal compliance with POPIA and the National Health Act.
Borrower's Certification & Authorization
A South African legal document combining borrower declarations and authorizations for lenders, ensuring compliance with national credit and data protection regulations.
Guardianship Authorization Affidavit
A South African legal document authorizing a person to act as guardian for a child, governed by the Children's Act 38 of 2005.
Passport Parent Consent Form
A South African legal document providing parental consent for a minor's international travel, complying with national immigration and child protection laws.
Approval Permission Letter To Conduct Research
A South African legal document granting formal authorization to conduct research activities under specified conditions and compliance requirements.
Salary Deduction Form
A South African legal document authorizing employers to make specific statutory or voluntary deductions from an employee's salary, in compliance with local labor laws.
Parental Consent Letter For Visa Application
A South African legal document providing parental authorization for a minor's visa application and international travel, compliant with Immigration Act 13 of 2002.
Consent To Disclosure Of Information
A South African POPIA-compliant document authorizing the disclosure of personal information, capturing explicit consent and specifying the terms of information sharing.
Authorisation Letter For Passport Collection
A South African legal document authorizing a designated person to collect a passport on behalf of the passport owner from official authorities.
Consent To Disclose Personal Information
A POPIA-compliant consent document for the disclosure of personal information under South African law.
Authorisation Letter For Collection
A South African legal document authorizing a designated person or entity to collect specific items or documents on behalf of the authorizer.
Utility Bill Authorization Letter
A South African legal document authorizing third-party access to and management of utility bill information, compliant with local regulations including POPIA.
Refund Authorization Letter
A formal South African legal document authorizing the return of funds to a customer, compliant with local consumer protection laws.
Brand Authorisation Letter
A South African legal document granting permission to use specific brand assets and intellectual property, governed by local trademark laws.
Authorization Letter To Request Documents
A South African legal document authorizing a designated party to request and collect specific documents on behalf of another individual or organization.
Authorized Signatory Letter
A South African legal document that formally delegates signing authority from an organization to specific individuals, governed by South African company law.
Authorization Letter To Act On Behalf
A South African legal document authorizing an agent to act on behalf of a principal, governed by local law and specifying the scope and duration of delegated authority.
Authorization For Disclosure Of Information Form
A South African legal form that authorizes the disclosure of personal information in compliance with POPIA and related privacy laws.
Permit Letter Of Authorization
A South African legal document granting specific permissions or rights to conduct authorized activities, subject to defined conditions and regulatory compliance.
Eft Authorization Form
A South African-compliant authorization form for electronic funds transfers, enabling automated payment processing between bank accounts while meeting local banking regulations.
Authorization For Release Of Medical Information
A South African legal document authorizing the release of medical information between specified parties, compliant with POPIA and healthcare legislation.
Landlord Authorization Letter
A South African legal document authorizing a designated party to act on behalf of a landlord in property-related matters.
Authorized Representative Verification Letter
A South African legal document verifying an individual's authority to act as a representative of an organization or person.
Authorization For Release Of Information Form
A South African law-compliant consent form authorizing the release of specific information to designated recipients, aligned with POPIA requirements.
Bank Consent Letter
A South African banking document that provides formal authorization for specific banking actions or information sharing, compliant with local banking and data protection regulations.
Authorization Letter To Represent On Behalf Of Company
A South African law-compliant document authorizing an individual to represent and act on behalf of a company.
Letter For Giving Permission
A formal South African legal document granting explicit authorization from one party to another for specific activities, uses, or rights.
Authorization Letter For Payment On Behalf
A South African legal document authorizing a designated person or entity to make payments on behalf of another party, compliant with local financial regulations.
Relative Caregiver Affidavit
A South African legal affidavit that establishes a relative's authority to act as a caregiver for a child, enabling them to make decisions regarding the child's care, education, and medical treatment.
Affidavit Of Authorization
A South African legal document where one party formally authorizes another to act on their behalf, sworn before a Commissioner of Oaths.
Workers Compensation Authorization Form
A South African legal document under COIDA that authorizes the processing of workers' compensation claims and medical information release for workplace injuries.
Work Authorization Letter
A South African legal document authorizing specific individuals to perform designated work activities, compliant with local labor laws and organizational requirements.
Third Party Release Form
A South African law-governed document providing formal release of liability, claims, or rights between parties, ensuring legal protection and compliance with local regulations.
Third Party Credit Card Authorization Form Hotel
A South African-compliant legal form authorizing hotels to charge a third party's credit card for guest services, incorporating local financial and data protection requirements.
Third Party Authorization Form
A South African legal document authorizing a third party to act on behalf of an individual or entity, compliant with POPIA and local legislation.
Tenant Release And Consent Form
A South African legal document that formalizes the release of a tenant from their lease obligations while ensuring compliance with local property and privacy laws.
Payroll Deduction Form
A South African law-compliant form authorizing employer deductions from employee wages, adhering to BCEA requirements.
Payroll Deduction Authorization Form
A South African law-compliant form authorizing employers to make specific deductions from employee wages, including amount, frequency, and purpose details.
Signature Authorization Form
A South African legal document that formally delegates and documents signing authority, compliant with ECTA and Companies Act requirements.
Genie’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; Genie’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it


.png)
.png)