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1. Parties: Identification of the property owner/body corporate and the managing agent, including their full legal details and registration numbers
2. Background: Context of the agreement, including property details and purpose of engaging the managing agent
3. Definitions and Interpretation: Definitions of key terms used in the agreement and rules for interpreting the agreement
4. Appointment and Duration: Terms of appointment, commencement date, and duration of the agreement
5. Services and Duties: Detailed description of the managing agent's responsibilities and scope of services
6. Authority and Limitations: Extent and limitations of the managing agent's authority to act on behalf of the property owner
7. Fees and Payment Terms: Management fees, payment structure, and terms including any additional charges
8. Financial Management: Handling of funds, trust account requirements, and financial reporting obligations
9. Compliance and Reporting: Regulatory compliance requirements and reporting obligations
10. Insurance and Liability: Insurance requirements and allocation of liability between parties
11. Confidentiality and Data Protection: Obligations regarding confidential information and compliance with POPIA
12. Termination: Grounds for termination, notice periods, and consequences of termination
13. General Provisions: Standard legal clauses including notices, governing law, and dispute resolution
1. Property Maintenance Services: Detailed section for cases where the managing agent is responsible for maintenance management
2. Letting Services: Additional section when the managing agent provides tenant procurement and management services
3. Body Corporate Meetings: Specific provisions for managing sectional title schemes and body corporate meetings
4. Staff Management: Section covering employment and management of on-site staff where applicable
5. Development Phase Management: Special provisions for managing properties still under development
6. Marketing Services: Optional section for cases where the managing agent provides marketing services for the property
7. Emergency Services: Additional provisions for emergency response and after-hours services
1. Schedule A - Property Details: Detailed description of the property/properties under management
2. Schedule B - Fee Schedule: Comprehensive breakdown of all fees, charges, and commission structures
3. Schedule C - Scope of Services: Detailed list of included and excluded services
4. Schedule D - Service Level Agreement: Performance metrics and service level expectations
5. Schedule E - Key Personnel: Details of key team members assigned to the property
6. Schedule F - Reporting Templates: Standard templates for financial and operational reporting
7. Appendix 1 - Required Insurance Coverage: Specific insurance requirements and minimum coverage levels
8. Appendix 2 - Compliance Checklist: List of regulatory requirements and compliance obligations
Applicable Laws
Body Corporate
Business Day
Common Property
Commencement Date
Conduct Rules
Confidential Information
Consumer Protection Act
Contract Period
Effective Date
Emergency
Exclusive Use Areas
Facilities
Financial Year
Force Majeure
Governing Body
Initial Period
Management Rules
Managing Agent
Management Services
Notice
Operating Expenses
Owner
Parties
POPIA
Property
Property Practitioners Act
Register
Reserve Fund
Rules
Sectional Title Register
Sectional Titles Act
Sectional Titles Schemes Management Act
Services
Service Level Agreement
Signature Date
Special Resolution
Trustees
Trust Account
Unit
VAT
Duration
Services
Authority
Duties and Responsibilities
Management Services
Financial Management
Trust Account Management
Fees and Charges
Payment Terms
Reporting
Compliance
Insurance
Liability
Indemnification
Confidentiality
Data Protection
Property Access
Maintenance
Emergency Response
Record Keeping
Staff Management
Sub-Contracting
Performance Standards
Service Levels
Meetings and Communication
Conflict of Interest
Anti-Corruption
Force Majeure
Termination
Breach
Dispute Resolution
Governing Law
Assignment
Notices
Entire Agreement
Amendment
Severability
Good Faith
Costs
Relationship of Parties
Real Estate
Property Management
Residential Property
Commercial Property
Sectional Title Management
Facilities Management
Property Development
Real Estate Investment
Legal
Property Management
Operations
Facilities Management
Compliance
Real Estate
Asset Management
Administration
Finance
Risk Management
Property Manager
Managing Agent
Facilities Manager
Real Estate Manager
Body Corporate Manager
Property Portfolio Manager
Legal Counsel
Compliance Officer
Operations Manager
Asset Manager
Property Administrator
Estate Manager
Building Manager
Trustee
Director of Property Management
Real Estate Executive
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