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Monthly Retainer Agreement
"I need a Monthly Retainer Agreement for my IT consulting firm based in Riyadh to provide ongoing technical support services to a large manufacturing company, starting from March 2025, with specific provisions for data security and 24/7 emergency support."
1. Parties: Identification of the service provider and client, including full legal names, addresses, and registration details
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Key terms used throughout the agreement, including 'Services', 'Retainer Fee', 'Term', etc.
4. Scope of Services: Detailed description of the services to be provided under the retainer arrangement
5. Term and Renewal: Duration of the agreement and conditions for renewal
6. Retainer Fee and Payment Terms: Monthly fee amount, payment schedule, and invoicing requirements including VAT considerations
7. Service Provider's Obligations: Key responsibilities and commitments of the service provider
8. Client's Obligations: Key responsibilities and commitments of the client
9. Confidentiality: Provisions for protecting confidential information exchanged during the service relationship
10. Intellectual Property: Ownership and usage rights of any IP created during the service provision
11. Termination: Grounds for termination, notice requirements, and consequences of termination
12. Governing Law and Jurisdiction: Specification of Saudi law as governing law and jurisdiction for dispute resolution
1. Service Levels: Specific performance metrics and standards, used when service quality needs to be quantifiably measured
2. Additional Services: Framework for requesting and charging for services beyond the retainer scope, included when flexibility in service scope is needed
3. Personnel: Requirements for specific personnel to be involved, used when particular expertise or individuals are crucial
4. Non-Competition: Restrictions on competitive activities, included when sensitive market knowledge is involved
5. Force Majeure: Provisions for unforeseen circumstances, particularly relevant in long-term arrangements
6. Insurance: Insurance requirements and coverage details, important for high-risk services
7. Compliance with Sharia: Specific provisions ensuring compliance with Islamic law principles, necessary for certain types of services or clients
8. Data Protection: Specific data handling and protection requirements, necessary when personal or sensitive data is involved
1. Schedule 1 - Detailed Scope of Services: Comprehensive list and description of services covered under the retainer
2. Schedule 2 - Fee Schedule: Detailed breakdown of the retainer fee, payment terms, and any variable fees
3. Schedule 3 - Service Levels and KPIs: Specific performance metrics and measurement criteria
4. Schedule 4 - Key Personnel: List of key team members and their roles in service delivery
5. Schedule 5 - Report Templates: Standard formats for regular reporting and documentation
6. Appendix A - Communication Protocol: Procedures for routine communications and escalations
7. Appendix B - Compliance Requirements: Specific regulatory and Sharia compliance requirements applicable to the services
Authors
Applicable Law
Business Day
Confidential Information
Client
Client Materials
Deliverables
Effective Date
Force Majeure Event
Good Industry Practice
Intellectual Property Rights
Key Personnel
Monthly Report
Retainer Fee
Retainer Period
Services
Service Provider
Service Levels
Service Hours
Sharia Compliant
Term
Territory
VAT
Working Hours
Additional Services
Authorized Representative
Commencement Date
Dispute
Documentation
Emergency Services
Fees
Material Breach
Notice
Payment Due Date
Performance Standards
Project
Quality Standards
Related Entities
Reports
Service Location
Termination Date
Third Party
Work Product
Appointment
Term and Renewal
Services
Service Levels
Fees and Payment
Invoicing
VAT
Service Provider Obligations
Client Obligations
Key Personnel
Reporting
Record Keeping
Intellectual Property
Confidentiality
Data Protection
Non-Competition
Non-Solicitation
Representations and Warranties
Compliance with Laws
Sharia Compliance
Force Majeure
Limitation of Liability
Indemnification
Insurance
Termination
Consequences of Termination
Assignment and Subcontracting
Notices
Dispute Resolution
Governing Law
Entire Agreement
Severability
Waiver
Amendments
Third Party Rights
Counterparts
Language
Anti-Corruption
Legal Services
Consulting
Information Technology
Marketing and Advertising
Public Relations
Business Advisory
Financial Services
Management Consulting
Engineering Services
Healthcare Services
Educational Services
Professional Training
Technical Support
Facilities Management
Environmental Services
Legal
Finance
Operations
Procurement
Commercial
Business Development
Compliance
Project Management
Account Management
Service Delivery
Administration
Risk Management
Legal Counsel
Contract Manager
Business Development Manager
Chief Executive Officer
Chief Financial Officer
Operations Director
Procurement Manager
Project Manager
Account Director
Service Delivery Manager
Commercial Manager
Compliance Officer
Finance Director
Managing Partner
Department Head
Regional Director
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