The Complaint Letter For High Electricity Bill is a crucial document used when consumers or businesses in Qatar need to formally dispute unusually high electricity charges from Kahramaa. This template is designed in accordance with Qatar's Consumer Protection Law No. 8 of 2008 and Kahramaa's customer service regulations. It should be used when there is a significant unexplained increase in electricity charges, suspected billing errors, or meter malfunctions. The document includes essential components such as account information, billing history, specific grievances, and supporting evidence, structured to facilitate efficient resolution through Kahramaa's dispute resolution process. It's particularly relevant given Qatar's unique utility market structure where Kahramaa is the sole provider of electricity services.

1. Sender's Details: Full name, account number, property address, and contact information of the complainant

2. Recipient's Details: Proper department/officer name at Kahramaa, their address and reference numbers if any

3. Subject Line: Clear indication that this is a formal complaint about high electricity bills with relevant bill numbers

4. Account Information: Details of the electricity account, including account number and service address

5. Bill Details: Specific information about the disputed bill(s), including dates and amounts

6. Problem Description: Detailed explanation of why the bill is believed to be incorrect, including comparison with previous bills

7. Actions Taken: Description of any steps already taken to resolve the issue, including previous communications

8. Specific Request: Clear statement of what action you want taken (investigation, bill revision, etc.)

9. Closing: Professional closing with timeline for expected response