The Complaint Letter For Telephone Not Working is a crucial document used in Pakistan when telephone services fail to meet contracted standards or cease functioning entirely. This formal communication tool is designed to align with Pakistani telecommunications regulations and consumer protection frameworks, particularly those overseen by the Pakistan Telecommunication Authority (PTA). The letter should be used when initial contact attempts with the service provider have failed to resolve the issue, serving as an official record of the complaint. It includes essential details such as service account information, problem description, timeline of issues, impact assessment, and specific resolution requests. The document becomes particularly important if the matter requires escalation to regulatory authorities or legal proceedings, as it establishes a formal record of the grievance and attempted resolution process.

1. Sender's Details: Full name, address, contact number, and customer account number

2. Date: Current date of writing the letter

3. Recipient's Details: Name and address of the telephone service provider's complaint department

4. Subject Line: Clear indication that this is a complaint regarding non-working telephone service

5. Service Details: Information about the telephone service including account number and telephone number

6. Problem Description: Detailed explanation of the telephone issues, including when they started

7. Impact Statement: Description of how the service disruption has affected you

8. Previous Contact Attempts: Summary of any previous attempts to resolve the issue

9. Request for Resolution: Clear statement of what action you want the company to take

10. Closing: Professional closing with expected timeframe for response