The Water Supply Agreement is a fundamental document used to establish and govern the relationship between water service providers and consumers in New Zealand. This agreement is essential for any arrangement involving the supply of water services, whether for residential, commercial, or industrial purposes. It must comply with the Water Services Act 2021, Local Government Act 2002, and other relevant New Zealand legislation. The agreement covers crucial aspects such as service standards, pricing, maintenance responsibilities, and regulatory compliance requirements. It is particularly important in contexts where there are specific water quality requirements, volume commitments, or special infrastructure needs. The document should be customized based on the specific needs of the parties involved while maintaining compliance with all applicable New Zealand regulations and standards.
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1. Parties: Identification of the water supplier and customer, including full legal names and addresses
2. Background: Context of the agreement, including premises location, purpose of supply, and any relevant regulatory context
3. Definitions: Definitions of key terms used throughout the agreement
4. Term and Commencement: Duration of the agreement and conditions for commencement
5. Supply Obligations: Core obligations regarding water supply, including quality standards, pressure, and volume commitments
6. Compliance Requirements: Obligations to comply with relevant legislation and standards, including the Water Services Act 2021
7. Metering and Measurement: Requirements for water metering, reading, and consumption measurement
8. Charges and Payment: Pricing, payment terms, and billing arrangements
9. Access and Infrastructure: Rights and obligations regarding access to premises and maintenance of infrastructure
10. Interruptions and Maintenance: Provisions for planned and unplanned interruptions to supply
11. Emergency Response: Procedures for emergencies and critical incidents
12. Liability and Indemnity: Risk allocation between parties and limitation of liability provisions
13. Termination: Grounds and process for termination of the agreement
14. Dispute Resolution: Process for resolving disputes between parties
1. Special Terms for Industrial Use: Additional terms for industrial or high-volume users with specific quality or pressure requirements
2. Environmental Management: Specific provisions for environmental protection and resource management, required for environmentally sensitive areas
3. Alternative Supply Arrangements: Provisions for backup supply arrangements, needed for critical service users
4. Water Conservation: Specific provisions for water conservation measures, important in drought-prone areas
5. Trade Waste: Additional provisions for customers who discharge trade waste, applicable to industrial users
6. Development Conditions: Special conditions for new developments or infrastructure expansion, needed for growing areas
1. Schedule 1 - Service Standards: Detailed technical specifications for water quality, pressure, and flow rates
2. Schedule 2 - Pricing Schedule: Detailed pricing structure, including usage charges and fixed charges
3. Schedule 3 - Property Details: Specific details of the supply point(s), connection points, and relevant infrastructure
4. Schedule 4 - Metering Specifications: Technical specifications for metering equipment and installation requirements
5. Schedule 5 - Emergency Contact Details: Contact information for emergency situations and escalation procedures
6. Appendix A - Network Connection Standards: Technical standards for connection to the water supply network
7. Appendix B - Water Quality Standards: Detailed water quality parameters and testing requirements
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