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1. Parties: Identification and details of the service provider and service purchaser
2. Background: Context of the agreement and brief description of the parties' intentions
3. Definitions and Interpretation: Definitions of key terms and interpretation rules for the agreement
4. Scope of Services: Detailed description of services to be provided and service standards
5. Term and Commencement: Duration of the agreement and conditions for commencement
6. Payment Terms: Pricing, payment schedule, invoicing requirements and payment methods
7. Service Provider's Obligations: Key responsibilities and commitments of the service provider
8. Service Purchaser's Obligations: Key responsibilities and commitments of the service purchaser
9. Performance Standards: Quality standards, KPIs and service level requirements
10. Intellectual Property Rights: Ownership and usage rights of IP created or used in service delivery
11. Confidentiality: Protection and handling of confidential information
12. Liability and Indemnification: Allocation of risks and responsibilities for losses
13. Termination: Circumstances and processes for ending the agreement
14. Dispute Resolution: Procedures for handling disputes including jurisdiction and governing law
15. General Provisions: Standard boilerplate clauses including notices, amendments, and entire agreement
1. Change Control: Procedures for managing changes to services or terms, recommended for complex or long-term services
2. Force Majeure: Provisions for handling events beyond parties' control, important in high-risk environments
3. Insurance: Insurance requirements and coverage details, essential for high-risk services
4. Data Protection: Compliance with data protection laws, required if personal data is processed
5. Anti-Corruption: Compliance with anti-corruption laws, recommended for high-value contracts
6. Local Content: Compliance with Nigerian local content requirements, necessary for certain regulated industries
7. Subcontracting: Rules and permissions for subcontracting services, relevant if subcontractors may be used
8. Training and Knowledge Transfer: Requirements for training purchaser's personnel, relevant for technical services
9. Business Continuity: Disaster recovery and business continuity requirements, important for critical services
10. Exit Management: Procedures for transition at contract end, important for complex operational services
1. Schedule 1 - Service Description: Detailed technical specifications and scope of services
2. Schedule 2 - Pricing and Payment Schedule: Detailed pricing structure, rates, and payment milestones
3. Schedule 3 - Service Levels: Detailed KPIs, measurement methods, and performance requirements
4. Schedule 4 - Implementation Plan: Timeline and milestones for service implementation
5. Schedule 5 - Key Personnel: Details of key staff assigned to provide the services
6. Schedule 6 - Form of Reports: Templates and requirements for service performance reporting
7. Schedule 7 - Governance and Escalation Procedures: Contract management and issue escalation processes
8. Appendix A - Required Insurance Coverage: Specific insurance types and coverage levels required
9. Appendix B - Approved Subcontractors: List of pre-approved subcontractors if applicable
Affiliate
Agreement
Applicable Law
Business Day
Change Order
Commencement Date
Confidential Information
Contract Price
Deliverables
Documentation
Effective Date
Force Majeure Event
Good Industry Practice
Intellectual Property Rights
Key Personnel
Local Content
Material Breach
Notice
Payment Terms
Performance Standards
Personnel
Purchase Order
Representatives
Service Level Agreement
Services
Service Provider
Service Purchaser
Service Location
Specifications
Subcontractor
Term
Termination Date
Third Party
Working Hours
Working Day
VAT
Warranty Period
Work Product
Scope of Services
Quality Standards
Milestone
Dispute
Emergency
Indemnified Party
Indemnifying Party
Intellectual Property
Invoice
Liability
Records
Schedule
Site
Special Conditions
Variation
Definitions
Service Scope
Term and Duration
Payment Terms
Performance Standards
Service Provider Obligations
Service Purchaser Obligations
Change Control
Quality Assurance
Key Personnel
Subcontracting
Local Content
Intellectual Property
Confidentiality
Data Protection
Force Majeure
Warranties
Indemnification
Limitation of Liability
Insurance
Termination
Exit Management
Assignment
Dispute Resolution
Governing Law
Notices
Amendments
Entire Agreement
Severability
Waiver
Third Party Rights
Compliance with Laws
Anti-Corruption
Health and Safety
Environmental Compliance
Record Keeping
Audit Rights
Business Continuity
Risk Management
Reporting Requirements
Service Levels
Price Adjustment
Invoicing
Non-Solicitation
Representatives
Publicity
Relationship of Parties
Oil and Gas
Information Technology
Manufacturing
Professional Services
Construction
Healthcare
Telecommunications
Financial Services
Education
Energy
Logistics and Transportation
Facility Management
Mining
Agriculture
Retail
Legal
Procurement
Finance
Operations
Risk & Compliance
Commercial
Supply Chain
Vendor Management
Project Management
Business Development
Contract Administration
Procurement Manager
Legal Counsel
Contract Manager
Chief Financial Officer
Operations Director
Project Manager
Risk Manager
Compliance Officer
Commercial Director
Supply Chain Manager
Vendor Management Specialist
Business Unit Head
Chief Operations Officer
General Counsel
Finance Manager
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