The Sales Order Confirmation Letter is a vital business document used in Malaysian commerce to formalize the acceptance of a customer's purchase order. This document is typically issued after receiving a purchase order and before proceeding with the fulfillment process. It serves multiple purposes: confirming receipt of the order, verifying order details, documenting agreed terms, and providing a reference point for both parties. Operating under Malaysian jurisdiction, particularly the Contracts Act 1950 and Sale of Goods Act 1957, this document helps prevent misunderstandings and provides legal protection for both parties. It includes essential information such as order specifications, pricing, delivery details, and payment terms, forming a crucial part of the commercial transaction record.
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1. Letter Header: Company letterhead, date, reference number, and recipient's complete address
2. Order Reference: Clear reference to the original purchase order number and date
3. Confirmation Statement: Clear statement confirming receipt and acceptance of the order
4. Order Details: Detailed list of products/services ordered, including quantities, specifications, and agreed prices
5. Delivery Information: Confirmed delivery date, location, and shipping method
6. Payment Terms: Confirmed payment amount, method, and due date
7. Contact Information: Details of the person handling the order and contact information for queries
8. Closing: Standard closing, signature block, and company details
1. Special Instructions: Include when there are specific handling, packaging, or delivery instructions
2. Terms and Conditions Reference: Include when referencing standard terms and conditions that apply to the sale
3. Tax Information: Include when specific tax considerations or GST details need to be highlighted
4. Warranty Information: Include when specific warranty terms apply to the products
5. Change Notice: Include when there are any changes from the original order that need to be highlighted
1. Product Specifications: Detailed technical specifications or drawings when products are complex or custom-made
2. Price Breakdown: Itemized pricing details when the order involves multiple items or complex pricing structures
3. Standard Terms and Conditions: Company's standard terms and conditions of sale when referenced in the main letter
4. Delivery Schedule: Detailed delivery schedule when multiple shipments or complex logistics are involved
Relevant legal definitions
Clauses
Relevant Industries
Manufacturing
Retail
Wholesale
E-commerce
Technology
Industrial
Consumer Goods
Construction
Automotive
Electronics
Food and Beverage
Pharmaceuticals
Telecommunications
Textiles
Agriculture
Relevant Teams
Sales
Operations
Customer Service
Order Processing
Commercial
Supply Chain
Procurement
Legal
Administration
Account Management
Relevant Roles
Sales Manager
Account Executive
Sales Administrator
Order Processing Specialist
Customer Service Representative
Business Development Manager
Commercial Manager
Operations Manager
Supply Chain Manager
Procurement Officer
Contract Administrator
Sales Operations Manager
Regional Sales Director
Customer Relations Manager
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