The Vendor Risk Assessment Questionnaire serves as a critical tool for organizations operating under Maltese jurisdiction to evaluate and monitor their vendor relationships. This document is essential for compliance with Malta Financial Services Authority (MFSA) guidelines, EU regulations including GDPR, and international risk management standards. Organizations should use this questionnaire during vendor selection processes and periodic vendor reviews to assess risks related to data protection, operational resilience, financial stability, and regulatory compliance. The questionnaire is particularly important given Malta's position as a financial services and gaming hub, where vendor relationships often involve handling sensitive data and critical operations. It helps organizations maintain compliance while managing vendor risks effectively in accordance with both local Maltese and EU regulatory requirements.
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1. Vendor Information: Basic company information, contact details, and business background
2. Business Profile: Company structure, ownership, years in operation, size, and market presence
3. Financial Stability: Financial health indicators, revenue details, insurance coverage
4. Regulatory Compliance: Compliance with relevant laws, regulations, and industry standards, including EU and Maltese requirements
5. Data Protection and Privacy: GDPR compliance, data handling practices, and privacy controls
6. Information Security: Security policies, procedures, certifications, and incident response capabilities
7. Operational Processes: Service delivery methods, quality controls, and business continuity measures
8. Third-Party Risk Management: Subcontractor management and downstream vendor assessment processes
9. Track Record: Past performance, client references, and incident history
1. Environmental, Social and Governance (ESG): Assessment of vendor's sustainability practices and corporate responsibility - include for organizations with ESG requirements
2. Industry-Specific Compliance: Additional regulatory requirements specific to financial services, healthcare, or other regulated industries - include based on industry context
3. Cloud Services Security: Detailed assessment of cloud security measures - include for vendors providing cloud-based services
4. Physical Security: Assessment of physical security measures - include for vendors with physical access requirements or handling physical assets
5. Software Development Practices: Evaluation of development methodologies and security practices - include for software vendors
1. Appendix A - Required Documentation Checklist: List of certificates, policies, and other documents that vendor must provide
2. Appendix B - Security Controls Checklist: Detailed technical security requirements and controls assessment
3. Appendix C - Compliance Certificates: Template for listing relevant compliance certificates and their validity dates
4. Appendix D - Incident Response Plan Template: Template for vendor to detail their incident response procedures
5. Appendix E - Service Level Requirements: Details of required service levels and performance metrics
6. Appendix F - Data Processing Agreement Template: Template for GDPR-compliant data processing agreement if applicable
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