Master Client Agreement Template for India

1. Insurance: Required when services involve significant risks or regulatory requirements mandate insurance coverage

2. Compliance with Laws: Detailed section needed when operating in heavily regulated industries or handling sensitive data

3. Security Requirements: Important when services involve access to systems or sensitive information

4. Business Continuity: Necessary when service interruption could significantly impact client operations

5. Audit Rights: Include when regulatory compliance or service verification is crucial

6. Personnel Requirements: Important when specific qualifications or security clearances are needed

7. Anti-Bribery and Corruption: Required for international business or government-related services

8. Export Control: Necessary when services involve cross-border data or technology transfer

9. Environmental Compliance: Important for services with environmental impact

10. Subcontracting: Include when service provider may need to engage subcontractors

1. Schedule 1 - Service Descriptions: Detailed descriptions of all available services under the agreement

2. Schedule 2 - Rate Card: Standard pricing for services and resources

3. Schedule 3 - Service Levels and KPIs: Detailed service level agreements and performance metrics

4. Schedule 4 - Standard Operating Procedures: Operational procedures and processes for service delivery

5. Schedule 5 - Security Requirements: Detailed security protocols and requirements

6. Schedule 6 - Data Processing Agreement: Specific terms for personal data processing

7. Schedule 7 - Approved Subcontractors: List of pre-approved subcontractors if applicable

8. Schedule 8 - Form of Work Order: Template for ordering specific services under the agreement

9. Appendix A - Contact Details: Key contacts and escalation matrix

10. Appendix B - Technical Requirements: Technical specifications and requirements