1. Site Visit Requirements: Details of mandatory or optional site visits, used when physical infrastructure assessment is necessary

2. Proof of Concept Requirements: Requirements for demonstration or pilot implementation, used for complex or critical systems

3. Transition and Implementation: Specific requirements for service transition, used when replacing existing systems or providers

4. Environmental and Social Requirements: Sustainability and social responsibility criteria, used when organization has specific ESG goals

5. Sub-contractor Requirements: Rules and requirements for sub-contracting, used when sub-contracting is permitted

6. Innovation and Value-Add: Section for vendors to propose additional solutions, used when seeking innovative approaches

1. Schedule A - Detailed Service Requirements: Comprehensive technical specifications and service level requirements

2. Schedule B - Pricing Template: Standardized format for vendors to submit pricing information

3. Schedule C - Response Templates: Standard forms and templates for vendor responses

4. Schedule D - Draft Contract Terms: Proposed contract terms and conditions for successful vendor

5. Schedule E - Current System Architecture: Documentation of existing systems and infrastructure

6. Schedule F - Service Level Agreement Template: Proposed service levels and performance metrics

7. Appendix 1 - Vendor Questionnaire: Detailed questions requiring specific vendor responses

8. Appendix 2 - Compliance Checklist: Checklist of mandatory requirements and certifications

9. Appendix 3 - Reference Form: Template for submission of client references

10. Appendix 4 - Non-Disclosure Agreement: Confidentiality agreement for accessing detailed RFP information