Software Implementation Agreement Template for Indonesia

1. Third Party Software: Include when implementation involves third-party software integration

2. Source Code Escrow: Include when source code escrow arrangements are required

3. Training: Include when training services are part of the implementation

4. Maintenance and Support: Include when post-implementation support is included

5. Business Continuity: Include for critical systems requiring disaster recovery planning

6. Knowledge Transfer: Include when knowledge transfer to customer team is required

7. Hardware Requirements: Include when specific hardware is required for implementation

8. Security Audit Rights: Include for implementations involving sensitive data

1. Schedule 1 - Implementation Plan: Detailed project plan with timelines and milestones

2. Schedule 2 - Functional Specifications: Detailed technical and functional requirements

3. Schedule 3 - Service Levels: Performance metrics and service level commitments

4. Schedule 4 - Fee Schedule: Detailed breakdown of fees and payment milestones

5. Schedule 5 - Testing Procedures: Detailed testing methodology and acceptance criteria

6. Schedule 6 - Technical Requirements: System technical specifications and requirements

7. Schedule 7 - Support Services: Details of any support services included

8. Schedule 8 - Data Processing Agreement: Detailed data protection and processing terms

9. Appendix A - Contact Details: Key personnel and escalation contacts

10. Appendix B - Required Documents: List of documents required from both parties