Hotel Liability Waiver Template for Indonesia

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Key Requirements PROMPT example:

Hotel Liability Waiver

"I need a Hotel Liability Waiver for my luxury beachfront resort in Bali, Indonesia, with specific provisions for water sports activities, spa services, and cultural excursions, compliant with Indonesian law and suitable for international guests."

Document background

The Hotel Liability Waiver serves as a crucial legal document for hospitality establishments operating in Indonesia, protecting both the hotel's interests and establishing clear expectations for guests. This document becomes necessary when guests check into the hotel or use specific hotel facilities, particularly those with inherent risks such as swimming pools, gyms, or spa services. The waiver must comply with Indonesian legal requirements, including the Civil Code, Consumer Protection Law, and Tourism regulations. It typically includes provisions for property liability, personal safety, emergency procedures, and specific facility usage terms. The document should be presented in both Indonesian and English languages to ensure proper understanding by both domestic and international guests, as required by local regulations.

Suggested Sections

1. Parties: Identification of the hotel operator/owner and the guest, including full legal names and relevant details

2. Background: Brief context explaining the purpose of the waiver and the hotel accommodation arrangement

3. Definitions: Key terms used throughout the waiver, including 'Property', 'Services', 'Personal Effects', and 'Force Majeure'

4. Scope of Waiver: Clear delineation of what activities and areas within the hotel are covered by the waiver

5. Guest Acknowledgments: Guest's confirmation of understanding risks and voluntary acceptance of terms

6. Standard Exclusions of Liability: General limitations of hotel's liability for common scenarios and risks

7. Personal Property: Specific provisions regarding guest belongings and hotel's liability limitations for loss or damage

8. Health and Safety: Guest's acknowledgment of health and safety protocols and associated risks

9. Emergency Procedures: Guest's agreement to follow emergency procedures and protocols

10. Governing Law: Specification of Indonesian law as governing law and jurisdiction

11. Execution: Signing requirements and confirmation of understanding

Optional Sections

1. Specific Activity Waivers: Additional waivers for specific facilities like swimming pools, gym, or spa services - include when hotel offers these facilities

2. Third Party Services: Provisions regarding services provided by third parties within the hotel - include when applicable

3. Digital Services and Privacy: Provisions regarding use of hotel's digital services and data protection - include for hotels with significant digital services

4. COVID-19 or Health Emergency Provisions: Specific provisions related to health emergencies - include during relevant health situations

5. Group Activity Provisions: Additional provisions for group bookings or events - include for hotels catering to groups

6. Children and Minors: Special provisions regarding liability for minors - include for family-oriented hotels

Suggested Schedules

1. Schedule A - Excluded Items: List of specific items and situations explicitly excluded from the waiver

2. Schedule B - Facility Rules: Detailed rules and regulations for using specific hotel facilities

3. Schedule C - Emergency Protocols: Detailed emergency procedures and contact information

4. Appendix 1 - Insurance Coverage: Summary of hotel's insurance coverage relevant to guest protection

5. Appendix 2 - Local Emergency Services: Contact information for local emergency services and medical facilities

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co

Relevant legal definitions

Clauses

Relevant Industries

Hospitality

Tourism

Travel

Events and Conferences

Corporate Travel

Leisure and Recreation

Food and Beverage

Wellness and Spa

Relevant Teams

Legal

Operations

Front Office

Guest Relations

Risk Management

Security

Facilities Management

Compliance

Customer Service

Training and Development

Relevant Roles

Hotel General Manager

Operations Manager

Front Office Manager

Legal Counsel

Risk Management Officer

Guest Relations Manager

Security Manager

Facilities Manager

Compliance Officer

Customer Service Manager

Events Manager

Training Manager

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