The Software Vendor Agreement serves as the primary contractual framework for organizations acquiring software solutions in Hong Kong. This document is essential when a business needs to procure software licenses and related services from a vendor, ensuring clear definition of rights, obligations, and protections for all parties involved. It addresses critical aspects such as intellectual property rights, data protection under Hong Kong's Personal Data (Privacy) Ordinance, service levels, support commitments, and liability allocation. The agreement is structured to comply with Hong Kong law while incorporating international best practices in software licensing and technology procurement. It's particularly important in today's digital economy where software forms a crucial part of business operations and requires careful attention to legal and operational risk management.
Your data doesn't train Genie's AI
You keep IP ownership of your information
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
OR
Let Genie AI's market-leading legal AI identify missing terms, unusual language, compliance issues and more - in just seconds.
Upload your Doc
1. Parties: Identification of the vendor and customer, including registered addresses and company details
2. Background: Context of the agreement and general objectives of the parties
3. Definitions: Detailed definitions of terms used throughout the agreement
4. License Grant: Scope, nature, and limitations of the software license
5. Delivery and Implementation: Terms regarding software delivery, installation, and acceptance testing
6. Fees and Payment: Payment terms, fee structure, and invoicing requirements
7. Intellectual Property Rights: IP ownership, protection, and related warranties
8. Data Protection and Security: Compliance with Hong Kong PDPO and data security requirements
9. Support and Maintenance: Terms for ongoing support, updates, and maintenance services
10. Warranties and Indemnities: Software warranties, performance guarantees, and related indemnifications
11. Limitation of Liability: Limitations and exclusions of liability under Hong Kong law
12. Term and Termination: Duration, renewal, and termination provisions
13. Confidentiality: Protection of confidential information and trade secrets
14. General Provisions: Standard boilerplate clauses adapted for Hong Kong law
1. Professional Services: Additional terms for professional services like customization or integration, used when vendor provides services beyond standard software
2. Service Levels: Specific performance metrics and remedies, included for software with critical uptime requirements
3. Source Code Escrow: Terms for source code escrow arrangements, used for business-critical software
4. Disaster Recovery: Disaster recovery and business continuity provisions, important for mission-critical applications
5. Third-Party Software: Terms relating to third-party software components, used when solution includes third-party elements
6. Hardware Requirements: Specific hardware requirements or specifications, included when software requires specific hardware
7. Training Services: Terms for user training and knowledge transfer, included when training is part of the deal
8. Data Migration: Terms for data migration services, used when existing data needs to be transferred
1. Software Description: Detailed description of the software, including modules and functionality
2. Technical Requirements: Technical specifications and system requirements
3. Service Level Agreement: Detailed service levels, metrics, and remedies
4. Support and Maintenance Services: Detailed description of support and maintenance services
5. Fee Schedule: Detailed breakdown of all fees and payment terms
6. Implementation Plan: Timeline and milestones for software implementation
7. Security Requirements: Detailed security standards and requirements
8. Data Processing Agreement: Specific terms for personal data processing under Hong Kong PDPO
Relevant legal definitions
Acceptance Criteria
Acceptance Tests
Affiliate
Authorized Users
Business Day
Confidential Information
Configuration
Customization
Data Protection Laws
Documentation
Effective Date
Emergency Maintenance
End User
Error
Fees
Force Majeure Event
Good Industry Practice
Implementation Services
Initial Term
Intellectual Property Rights
License
Licensed Software
Maintenance Release
Major Release
Maintenance Services
Material Breach
Merchant Data
Operating Environment
Personal Data
Professional Services
Renewal Term
Response Time
Service Credits
Service Levels
Software
Software Specification
Source Code
Support Hours
Support Services
System Requirements
Term
Territory
Third Party Software
Updates
Upgrades
User Acceptance Testing
Virus
Vulnerability
Work Product
Acceptance Tests
Affiliate
Authorized Users
Business Day
Confidential Information
Configuration
Customization
Data Protection Laws
Documentation
Effective Date
Emergency Maintenance
End User
Error
Fees
Force Majeure Event
Good Industry Practice
Implementation Services
Initial Term
Intellectual Property Rights
License
Licensed Software
Maintenance Release
Major Release
Maintenance Services
Material Breach
Merchant Data
Operating Environment
Personal Data
Professional Services
Renewal Term
Response Time
Service Credits
Service Levels
Software
Software Specification
Source Code
Support Hours
Support Services
System Requirements
Term
Territory
Third Party Software
Updates
Upgrades
User Acceptance Testing
Virus
Vulnerability
Work Product
Clauses
License Grant
Software Delivery
Acceptance Testing
Implementation
Payment
Intellectual Property
Data Protection
Data Security
Service Levels
Support and Maintenance
Professional Services
Warranties
Indemnification
Limitation of Liability
Force Majeure
Confidentiality
Term and Termination
Assignment
Subcontracting
Audit Rights
Insurance
Dispute Resolution
Governing Law
Third Party Rights
Change Control
Business Continuity
Source Code Escrow
Export Control
Anti-Corruption
Entire Agreement
Severability
Notices
Amendments
Waiver
Competition Law
Data Backup
Disaster Recovery
Training
Documentation
Reports and Records
Software Delivery
Acceptance Testing
Implementation
Payment
Intellectual Property
Data Protection
Data Security
Service Levels
Support and Maintenance
Professional Services
Warranties
Indemnification
Limitation of Liability
Force Majeure
Confidentiality
Term and Termination
Assignment
Subcontracting
Audit Rights
Insurance
Dispute Resolution
Governing Law
Third Party Rights
Change Control
Business Continuity
Source Code Escrow
Export Control
Anti-Corruption
Entire Agreement
Severability
Notices
Amendments
Waiver
Competition Law
Data Backup
Disaster Recovery
Training
Documentation
Reports and Records
Relevant Industries
Technology
Financial Services
Healthcare
Retail
Manufacturing
Professional Services
Education
Government
Telecommunications
Insurance
Real Estate
E-commerce
Media and Entertainment
Transportation and Logistics
Relevant Teams
Legal
Information Technology
Procurement
Compliance
Information Security
Risk Management
Operations
Finance
Vendor Management
Software Development
Infrastructure
Enterprise Architecture
Relevant Roles
Chief Information Officer
Chief Technology Officer
IT Director
Procurement Manager
Legal Counsel
Compliance Officer
Software Development Manager
IT Security Manager
Enterprise Architect
Vendor Management Officer
Contract Manager
Technology Risk Manager
Solutions Architect
Information Security Officer
Operations Manager
Find the exact document you need
Social Media Influencer Contract
A Hong Kong law-governed agreement between brands and social media influencers defining terms for content creation, promotion, and compensation.
find out more
Statutory Declaration Form Partner Visa
A legally binding declaration form used in Hong Kong for partner visa applications, requiring sworn statements about relationship status and supporting evidence under Hong Kong law.
find out more
Subject Meeting Minutes
Official record of corporate meeting proceedings and decisions, compliant with Hong Kong Companies Ordinance requirements.
find out more
Simple NDA Form
A Hong Kong-governed NDA template for protecting confidential information in business relationships, compliant with Hong Kong law and common law principles.
find out more
Repairs And Maintenance Contract
A Hong Kong law-governed agreement setting out terms and conditions for property repair and maintenance services, including service specifications and regulatory compliance requirements.
find out more
Property Maintenance Contract
A Hong Kong law-governed agreement establishing terms and conditions for property maintenance services, including service standards, compliance requirements, and responsibilities.
find out more
Providing Notice To Landlord
A formal notice from tenant to landlord under Hong Kong law, used for official communications regarding tenancy matters.
find out more
Private Car Purchase Agreement
A Hong Kong law-governed agreement for the sale and purchase of a private vehicle, detailing terms of sale and ownership transfer.
find out more
Partnership Agreement Between Company And Individual
A Hong Kong law-governed agreement establishing a partnership between a company and an individual, setting out terms for collaboration, responsibilities, and profit sharing.
find out more
Non Responsibility Waiver
A Hong Kong law-governed document that releases liability for specified risks and activities, compliant with local ordinances and regulations.
find out more
New Employee Details Form
A standardized form for collecting new employee information in Hong Kong, ensuring compliance with local employment and data privacy laws.
find out more
Limited Letter Of Administration
A Hong Kong High Court document granting restricted authority to administer specific aspects of a deceased person's estate under Hong Kong law.
find out more
IT Service Desk SLA
A Hong Kong law-governed Service Level Agreement establishing performance metrics and terms for IT Service Desk support services.
find out more
Lease Termination Request Letter
A formal letter compliant with Hong Kong law requesting the termination of a lease agreement between tenant and landlord, including termination date and handover arrangements.
find out more
Home Construction Contract Agreement
A Hong Kong-governed agreement between homeowner and contractor for residential construction works, outlining construction terms, payments, and compliance requirements.
find out more
Fund Transfer Request Letter
A formal banking document used in Hong Kong to authorize and initiate fund transfers between accounts, complying with HKMA regulations and local banking requirements.
find out more
Ending Tenancy Letter
A formal notice document used in Hong Kong to terminate a tenancy agreement, complying with local property law requirements.
find out more
Employment Contract For Real Estate Agent
Hong Kong-compliant employment contract for real estate agents, covering licensing, commissions, and professional obligations under local law.
find out more
Copyright Agreement Form
A Hong Kong law-governed agreement that facilitates the transfer or licensing of copyright ownership, ensuring legal protection under the Hong Kong Copyright Ordinance.
find out more
Contract For Subcontractors In (Construction)
A Hong Kong law-governed agreement between main contractor and subcontractor defining construction works, payments, and compliance requirements.
find out more
Conditional Sales Agreement
A Hong Kong law-governed agreement for sales where title transfer is conditional upon specific requirements such as full payment or other conditions.
find out more
Buyer Contract With Real Estate Agent
A Hong Kong law-governed agreement between a property buyer and real estate agent establishing terms for property search and acquisition services.
find out more
Builders Invoice
A Hong Kong-compliant financial document used by builders to request payment for completed construction works, incorporating local regulatory requirements and detailed cost breakdowns.
find out more
Commitment Letter From Lender
A Hong Kong law-governed formal letter from a lender confirming their commitment to provide financing under specified terms and conditions.
find out more
Cohabiting Agreement
A Hong Kong law-governed agreement establishing rights and obligations between unmarried cohabiting partners, covering property, financial, and living arrangements.
find out more
Consignment Agreement For (Retail)
A Hong Kong law-governed agreement establishing terms for retail consignment arrangements, including commission structures, goods handling, and payment terms.
find out more
Company Consent Letter
A formal document under Hong Kong law providing official company approval or permission for specific corporate actions, executed by authorized signatories.
find out more
Basic Domestic Worker Contract
A standardized employment contract under Hong Kong law for domestic workers, outlining terms of employment, duties, and statutory rights and obligations.
find out more
Subaward Agreement
A Hong Kong law-governed agreement for transferring portions of grant funding from a primary recipient to another organization for specific research or project activities.
find out more
Estate Agent Memorandum Of Sale
A Hong Kong-compliant memorandum documenting property sale terms and conditions between parties, facilitated by licensed estate agents under local regulations.
find out more
Master Professional Services Agreement
A Hong Kong law-governed master agreement establishing terms for ongoing professional services delivery through multiple statements of work.
find out more
Service Agreement Payment Terms
A Hong Kong law-governed document establishing payment terms and conditions for service agreements, including payment schedules, methods, and dispute resolution procedures.
find out more
Joint Custody Contract
A Hong Kong law-governed agreement establishing joint custody arrangements between parents/guardians, detailing shared responsibilities and decision-making processes for child care.
find out more
Hazard Risk Assessment
A regulatory-compliant workplace hazard assessment document under Hong Kong law that identifies, evaluates, and provides control measures for workplace safety risks.
find out more
Fixed Term Lease Notice
A formal notice document used in Hong Kong to communicate the termination or expiration of a fixed-term lease agreement, compliant with Hong Kong property law.
find out more
Gross Misconduct Warning Letter
A formal warning letter under Hong Kong employment law addressing serious workplace misconduct that could warrant dismissal.
find out more
Binder Agreement (Insurance)
A Hong Kong law-governed agreement delegating authority from an insurer to a coverholder to underwrite insurance contracts on the insurer's behalf.
find out more
Vendor Service Level Agreement
A Hong Kong law-governed agreement defining service standards and performance metrics between a service provider and customer, with specific measurable targets and remedies.
find out more
Latex Risk Assessment
A Hong Kong-compliant risk assessment document for evaluating and managing latex-related workplace hazards under Cap. 509 regulations.
find out more
Exclusive Licence
A Hong Kong law-governed agreement granting exclusive rights to use and exploit intellectual property within specified parameters.
find out more
Genie’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; Genie’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)
.png)