1. Dangerous Goods: Special provisions for handling dangerous goods, to be included if applicable to the services

2. Temperature-Controlled Cargo: Specific requirements for temperature-sensitive shipments, included when handling perishables or pharmaceuticals

3. Customs Brokerage: Detailed customs clearance services if the freight forwarder acts as customs broker

4. Warehousing Services: Terms for storage services if warehouse facilities are provided

5. Electronic Data Interchange: Provisions for electronic communication systems and data exchange protocols

6. Performance Metrics: Key performance indicators and service level agreements if specific performance standards are required

7. Sustainability Compliance: Environmental requirements and green shipping initiatives if part of the service offering

1. Schedule 1 - Rate Card: Detailed pricing for different services, routes, and cargo types

2. Schedule 2 - Service Locations: List of geographical locations covered by the services

3. Schedule 3 - Operating Procedures: Detailed operational procedures and requirements for different types of shipments

4. Schedule 4 - Insurance Coverage: Details of insurance policies and coverage limits

5. Schedule 5 - Contact Details: Key contact information for both parties including emergency contacts

6. Appendix A - Required Documentation: Templates and examples of required shipping documentation

7. Appendix B - Claims Procedure: Detailed process for filing and handling claims