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Phishing Policy
1. Purpose and Scope: Defines the purpose of the policy and its application scope within the organization
2. Definitions: Defines key terms including phishing, spear-phishing, whaling, and other related cyber threats
3. Legal Framework: References to relevant Danish and EU legislation, including GDPR and cybersecurity regulations
4. Roles and Responsibilities: Defines responsibilities of employees, IT department, management, and security teams
5. Prevention Measures: Details mandatory security measures, email handling procedures, and authentication requirements
6. Reporting Procedures: Step-by-step instructions for reporting suspected phishing attempts
7. Incident Response: Procedures for handling confirmed phishing incidents and data breaches
8. Training Requirements: Mandatory security awareness training requirements and frequency
9. Compliance and Enforcement: Consequences of policy violations and enforcement procedures
10. Review and Updates: Policy review schedule and update procedures
1. Remote Work Security: Additional measures for remote workers, used when organization has remote workforce
2. Industry-Specific Requirements: Additional requirements for specific sectors (e.g., financial institutions, healthcare)
3. Third-Party Access: Security requirements for external contractors and vendors, used when organization regularly works with third parties
4. Social Media Guidelines: Specific guidance for social media-based phishing threats, used when social media use is prevalent
5. Mobile Device Security: Specific requirements for mobile devices, used when organization has BYOD policy or provides mobile devices
1. Appendix A - Phishing Recognition Guide: Visual guide with examples of common phishing attempts and red flags
2. Appendix B - Incident Response Flowchart: Visual representation of incident response procedures
3. Appendix C - Reporting Templates: Standard templates for reporting phishing attempts
4. Appendix D - Contact Information: List of key contacts for incident reporting and response
5. Appendix E - Training Materials: Reference materials and guidelines for security awareness training
Authors
Spear Phishing
Whaling
Social Engineering
Malware
Ransomware
Business Email Compromise (BEC)
Multi-Factor Authentication (MFA)
Personal Data
Sensitive Personal Data
Data Controller
Data Processor
Security Incident
Data Breach
Spam
Spoofing
Digital Signature
Email Filtering
Company Network
Remote Access
Unauthorized Access
Information Security
Suspicious Activity
Authentication
Authorization
End User
System Administrator
Security Controls
Risk Assessment
Incident Response
Employee
Contractor
Third Party
Corporate Assets
Credentials
Password
Domain Name
URL
Attachment
Link
Cybersecurity
Training Program
Security Awareness
Policy Violation
Compliance
Reporting Channel
Investigation Process
Remediation
Personally Identifiable Information (PII)
NemID/MitID
Danish Data Protection Act
Scope
Definitions
Legal Framework
Compliance Requirements
Roles and Responsibilities
Security Controls
Access Control
Email Security
Password Management
Authentication Requirements
Data Protection
Incident Reporting
Incident Response
Training and Awareness
Employee Conduct
System Usage
Remote Access Security
Mobile Device Security
Third Party Management
Monitoring and Surveillance
Policy Violations
Disciplinary Actions
Review and Updates
Document Control
Audit and Assessment
Emergency Procedures
Communication Protocol
Record Keeping
Confidentiality
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