This Phishing Policy is designed for organizations operating under Austrian jurisdiction that need to protect against increasingly sophisticated phishing attacks while maintaining compliance with EU and Austrian data protection laws. The policy addresses the growing frequency and complexity of phishing attempts targeting organizations across all sectors. It provides comprehensive guidance on identifying, preventing, and responding to phishing threats, incorporating requirements from the GDPR, Austrian Data Protection Act (DSG), and other relevant cybersecurity regulations. The document should be implemented as part of an organization's broader information security framework and updated regularly to address emerging threats and regulatory changes.
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1. Purpose and Scope: Defines the purpose of the policy and its applicability within the organization
2. Definitions: Detailed explanations of technical terms, types of phishing attacks, and other relevant terminology
3. Legal Framework: Overview of relevant laws and regulations that govern the policy
4. Roles and Responsibilities: Defines responsibilities of IT department, management, employees, and other stakeholders
5. Email Security Requirements: Specific requirements for handling email communications and identifying suspicious messages
6. Reporting Procedures: Step-by-step procedures for reporting suspected phishing attempts
7. Incident Response: Procedures for handling confirmed phishing incidents
8. Training and Awareness: Requirements for employee training and ongoing awareness programs
9. Compliance and Enforcement: Consequences of policy violations and enforcement measures
10. Policy Review and Updates: Frequency and process for reviewing and updating the policy
1. Remote Work Security: Additional security measures for remote workers, used when organization has significant remote workforce
2. Industry-Specific Requirements: Additional requirements for specific industries (e.g., healthcare, financial services)
3. Social Media Guidelines: Guidelines for preventing social media-based phishing attacks, relevant for organizations with social media presence
4. Mobile Device Security: Specific guidelines for mobile devices, needed when organization has BYOD policy or mobile workforce
5. Third-Party Risk Management: Guidelines for managing phishing risks from third-party vendors and partners
6. Cloud Service Security: Special considerations for cloud-based services and applications
1. Appendix A: Phishing Identification Checklist: Detailed checklist for identifying potential phishing attempts
2. Appendix B: Incident Response Flowchart: Visual representation of the incident response process
3. Appendix C: Reporting Templates: Standard templates for reporting phishing incidents
4. Appendix D: Training Materials: Reference materials and guidelines for phishing awareness training
5. Appendix E: Contact Information: List of key contacts for incident reporting and response
6. Appendix F: Common Phishing Examples: Examples of common phishing attempts and red flags
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