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License And Service Agreement
1. Parties: Identification of the contracting parties, including full legal names, registration numbers, and addresses
2. Background: Context of the agreement, relationship between parties, and high-level purpose of the arrangement
3. Definitions: Defined terms used throughout the agreement, including technical terms, 'Services', 'Licensed Materials', etc.
4. License Grant: Scope of the license, including territory, duration, and whether exclusive or non-exclusive
5. License Restrictions: Specific limitations on use of licensed materials, prohibited actions, and protection of IP rights
6. Services Description: Detailed description of services to be provided, including maintenance, support, and implementation services
7. Service Levels: Performance standards, availability requirements, and response times for services
8. Fees and Payment: Payment terms, fee structure, invoicing, and payment methods
9. Term and Termination: Duration of agreement, renewal terms, termination rights, and consequences of termination
10. Intellectual Property Rights: Ownership of IP, including pre-existing IP and newly created materials
11. Confidentiality: Protection of confidential information, permitted disclosures, and duration of obligations
12. Warranties: Warranties regarding services, licensed materials, and general representations
13. Limitation of Liability: Caps on liability, exclusions, and carve-outs for specific breaches
14. Force Majeure: Events excusing performance and procedures for handling force majeure situations
15. Governing Law and Jurisdiction: Danish law as governing law and jurisdiction for dispute resolution
16. General Provisions: Standard boilerplate including assignment, severability, entire agreement, and amendments
1. Data Processing: Required if personal data is processed as part of services, including GDPR compliance requirements
2. Source Code Escrow: Include if software source code escrow arrangements are required for business continuity
3. Change Control: Include for complex implementations requiring formal change management procedures
4. Security Requirements: Detailed security obligations where sensitive data or systems are involved
5. Business Continuity: Include for critical services requiring disaster recovery and business continuity planning
6. Audit Rights: Include where regular audits of service delivery or compliance are required
7. Insurance: Specific insurance requirements for high-value or high-risk services
8. Training and Documentation: Include if specific training or documentation deliverables are required
9. Migration Assistance: Include provisions for end-of-term transition to alternative providers
10. Compliance with Laws: Specific regulatory compliance obligations beyond standard legal compliance
1. Service Level Agreement (SLA): Detailed service levels, measurement methods, and service credits
2. Technical Specifications: Detailed technical requirements and specifications for the licensed materials
3. Support and Maintenance Services: Detailed description of support levels, maintenance windows, and procedures
4. Fee Schedule: Detailed breakdown of fees, payment milestones, and pricing mechanisms
5. Data Processing Agreement: GDPR-compliant data processing terms and details
6. Security Requirements: Detailed security protocols, standards, and compliance requirements
7. Implementation Plan: Project plan, milestones, and deliverables for initial implementation
8. Acceptable Use Policy: Rules and restrictions for use of licensed materials and services
9. Business Continuity Plan: Disaster recovery procedures and business continuity requirements
Authors
Affiliate
Authorized Users
Business Day
Confidential Information
Customer Data
Documentation
Effective Date
Fees
Force Majeure Event
GDPR
Intellectual Property Rights
Licensed Materials
License Term
Maintenance Services
Personal Data
Professional Services
Service Credits
Service Levels
Services
Software
Specifications
Support Services
System
Term
Territory
Third Party Materials
Updates
Upgrades
User Acceptance Tests
Working Hours
Critical Failure
Implementation Services
Integration
Service Level Agreement
Source Code
Technical Requirements
Usage Data
Virus
Work Product
License Grant
Service Provision
Service Levels
Implementation
Intellectual Property
Data Protection
Confidentiality
Payment Terms
Warranties
Indemnification
Limitation of Liability
Term and Termination
Force Majeure
Assignment
Audit Rights
Security Requirements
Change Control
Support and Maintenance
Business Continuity
Dispute Resolution
Governing Law
Insurance
Compliance with Laws
Notice
Subcontracting
Entire Agreement
Severability
Non-Solicitation
Export Control
Training
Documentation
Acceptance Testing
Integration
Performance Monitoring
Exit Management
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