Legal AI streamlines customer support by quickly generating accurate responses to legal queries. Genie AI's platform enables support teams to draft, review, and customize legal documents swiftly, reducing response times and improving overall efficiency in handling customer legal inquiries.
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Handling diverse legal inquiries can overwhelm support teams.
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8,800 professionals value our Trusted Customer Support

I am happy to see the level of security employed by this site. As some of the information they hold through documents we create is sensitive it is imperative that security is at the forefront of Genie's considerations. I would not want this information to be available to anyone, especially competitors.

I needed to create reliable legal documents like a volunteer agreement and NDA for onboarding my startup team without the expense or hassle of legal consultations. Genie AI provided a simple, fast way to generate these documents, making the process stress-free.


Genie AI has been incredibly useful in reviewing complex legal documents, particularly for its ability to quickly analyze and identify key clauses, risks, and areas requiring attention. It has enabled me to spend more time focused on strategic decisions rather than manual review.

The clause library has been a lifesaver. When it comes to tweaking the wording of an employment contract, it does the heavy lifting, leaving me with just the fine tuning. It’s saved me so much time and effort and I know the clauses are solid.


I was trying to create an NDA for a contractor service and needed someone or an AI to help me do that and also to proof read the document to be sure all details were there, then I stumbled on Genie AI and tried it out and to my surprise it actually worked well!


I use Genie for document review, which has significantly improved my workflow. When I found it, I was struggling with efficiently catching typos and inaccuracies in legal documents. Since using Genie, I've noticed a marked improvement in the quality of my reviews. I save about 2 hours per contract, and I can finalize agreements much faster.


When I found Genie, As a developer working in finance and technology, I was constantly facing the challenge of reviewing and negotiating lengthy legal documents like software development agreements. Genie made the experience intuitive and efficient.


Since using Genie, I’ve saved hours of contract revisions and negotiations, and I can focus more on the technical aspects of my job. I especially appreciated how easy it was to use; even though legal documents are complicated, Genie made the experience intuitive and efficient.


Genie's template library and smart AI has saved us so much time and headache in getting our contracts drafted and improved. It's incredibly impactful for fast-growing companies like us who have to quickly get on top of contracts in employment, sales, partnerships, etc.

Helped me to draft an agreement easily for my client and the way it was drafted was far better than the other AI which I have used before now. The best part is that it was written according to the laws applicable in my country (India in my case)

The cost of drafting high-quality legal drafting for start-ups can be substantial. When searching for a solution to this problem, I thought of Genie. They offer an excellent, user-friendly platform that allows us to draft, review, and create contracts with just the click of a button. The team is always available to address any issues that arise, and I don’t think I’ve ever talked about a product as much as Genie.


I was going through a time where I had a whole lot of contracts to review and quite a few to draft also but had a short time to do it. I shopped around for other tools and found a few that were not quite what I needed and then finally stumbled across Genie. Genie allowed me to review the contracts with so much ease and cut down SO much of the time I had allocated to it - it almost felt too good to be true, but when I reviewed Genie's feedback on the contract, I agreed with pretty much everything it fed back to me!


Generating trustworthy documents that are governed by the correct country law, and drafted using plain English terms, combined with legalese would otherwise be held up on lawyers desks for months! Genie makes it possible to move forward promptly on projects.
Before Genie, it would take 2-3 hours to tailor boilerplate templates to my needs even if they're straightforward. By the time I've done that, even if it's easy, I've used a whole morning. Genie can now do the heavy lifting of creating that viable first draft for me, which is automatically tailored to my key requirements, and I can then refine. It’s a massive time saver.

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Frequently Asked Questions
Genie AI helps mitigate risks in customer support by enabling quick drafting of accurate, compliant responses. It ensures consistency in communication, reduces liability from misinformation, and helps maintain data privacy. Legal teams can use Genie to create and update support scripts, addressing evolving legal concerns efficiently.
Genie AI streamlines complaint resolution by quickly drafting tailored responses and legal documents. It analyzes complaint details, suggests appropriate clauses, and helps create clear, compliant communications. This speeds up resolution times and ensures consistent, professional handling of customer issues.
Genie AI streamlines customer support by enabling rapid drafting of accurate, legally-sound responses. It empowers support teams to quickly generate tailored contracts, terms, or legal explanations, ensuring consistency and reducing reliance on legal departments for routine inquiries.
AI enhances customer support but won't fully replace humans. Genie AI empowers legal professionals with advanced tools, improving efficiency and accuracy. Human expertise remains crucial for complex issues, empathy, and nuanced communication. AI and humans work best in tandem, each leveraging their unique strengths.
Genie AI streamlines contract management by offering AI-powered drafting, review, and collaboration tools. While it doesn't fully automate the process, it significantly enhances efficiency, allowing teams to manage customer contracts more effectively within a secure, user-friendly platform.
Genie AI enhances support ticketing by automating contract-related queries. It can analyze tickets, extract relevant legal information, and suggest appropriate responses. This streamlines the process, reduces response times, and ensures consistent, accurate legal advice for customer inquiries.
Genie AI enhances legal support accuracy, potentially reducing liability risks. It assists in drafting precise documents and flagging issues, but human oversight remains crucial. AI acts as a powerful tool, augmenting legal professionals' capabilities rather than replacing their judgment.
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The Genie Team is smart & innovative but also low ego & kind. I'm inspired by new ideas daily! I am privileged to source the very best talent for our business while also driving our equality, diversity & inclusion programs. In my spare time I like to be outdoors, in nature. I also love hiking, reading & cooking.

I like to have long chats with our customers and build the most high performing, talented team in the world. In my spare time I enjoy reading, meditation and improving my average-to-poor mathematics.

The Genie AI team all have our own interests - music (we have an album club), books, painting, cycling, running, Italian food, meditation, you name it - someone is probably wonderfully obsessed with it. And yet, we’ve all come together to build something amazing, and we’re really excited to share it.

At Genie AI, I’m surrounded by amazing and talented people. There are always interesting challenges to solve. As a UX/UI designer, I’m closer to our users, understanding and solving their needs with my team. I like to spend my free time with my family and my little doggies: Hulk & Lola.

I work at Genie as a backend engineer, mainly focused on platform and architecture scalability, security and quality. In my free time I like to play piano, practice sport or meditate since i found this very helpful for my work and my life.


The cost of drafting high-quality legal drafting for start-ups can be substantial. When searching for a solution to this problem, I thought of Genie. They offer an excellent, user-friendly platform that allows us to draft, review, and create contracts with just the click of a button. The team is always available to address any issues that arise, and I don’t think I’ve ever talked about a product as much as Genie.


Since using this product I need less time with our solicitor drafting documents and only needing them to verify that what we have generated through Genie is suitable. We sometimes tweak the wording slightly to match our needs.


It’s easy to use, slots right into my workflow and has massively boosted my efficiency and quality. The whole process is straightforward, and it’s given me the freedom to focus on more important things.


I was going through a time where I had a whole lot of contracts to review and quite a few to draft also but had a short time to do it. I shopped around for other tools and found a few that were not quite what I needed and then finally stumbled across Genie. Genie allowed me to review the contracts with so much ease and cut down SO much of the time I had allocated to it - it almost felt too good to be true, but when I reviewed Genie's feedback on the contract, I agreed with pretty much everything it fed back to me!


I was bogged down with manual reviews, constantly battling with consistency or missing a small but key detail. Their AI document review feature has been a game changer. I keep coming back to them time and time again.


As a small independent publisher I needed an agreement knocked up quickly for a new author we brought on board. Genie made it quick and easy and using the AI tool I was able to tweak it to fit our exact needs.


The clause library has been a lifesaver. When it comes to tweaking the wording of an employment contract, it does the heavy lifting, leaving me with just the fine tuning. It’s saved me so much time and effort and I know the clauses are solid.

I needed to create reliable legal documents like a volunteer agreement and NDA for onboarding my startup team without the expense or hassle of legal consultations. Genie AI provided a simple, fast way to generate these documents, making the process stress-free.


When I found Genie, As a developer working in finance and technology, I was constantly facing the challenge of reviewing and negotiating lengthy legal documents like software development agreements. Genie made the experience intuitive and efficient.


Genie's template library and smart AI has saved us so much time and headache in getting our contracts drafted and improved. It's incredibly impactful for fast-growing companies like us who have to quickly get on top of contracts in employment, sales, partnerships, etc.


Generating trustworthy documents that are governed by the correct country law, and drafted using plain English terms, combined with legalese would otherwise be held up on lawyers desks for months! Genie makes it possible to move forward promptly on projects.

I was trying to create an NDA for a contractor service and needed someone or an AI to help me do that and also to proof read the document to be sure all details were there, then I stumbled on Genie AI and tried it out and to my surprise it actually worked well!

Before Genie, it would take 2-3 hours to tailor boilerplate templates to my needs even if they're straightforward. By the time I've done that, even if it's easy, I've used a whole morning. Genie can now do the heavy lifting of creating that viable first draft for me, which is automatically tailored to my key requirements, and I can then refine. It’s a massive time saver.


I am happy to see the level of security employed by this site. As some of the information they hold through documents we create is sensitive it is imperative that security is at the forefront of Genie's considerations. I would not want this information to be available to anyone, especially competitors.

I was looking for some Operating agreements which were available in the market but were never perfect. I got a perfectly organised and formatted template from genie which helped me complete the task fast.


Genie AI has been incredibly useful in reviewing complex legal documents, particularly for its ability to quickly analyze and identify key clauses, risks, and areas requiring attention. It has enabled me to spend more time focused on strategic decisions rather than manual review.
Genie saves me time, gives me confidence in handling legal matters, and produces clear, customizable agreements. It's extremely easy to export for signing with a tool like Docusign, and I’ve already recommended it to others!


Since using Genie, I’ve saved hours of contract revisions and negotiations, and I can focus more on the technical aspects of my job. I especially appreciated how easy it was to use; even though legal documents are complicated, Genie made the experience intuitive and efficient.


I used Genie to speed up drafting of complex legal clause, like those regarding PII. Compared to ChatGPT, with Genie was hands-down the best quality AI legal drafter I've used to date (as an ex-lawyer).

Helped me to draft an agreement easily for my client and the way it was drafted was far better than the other AI which I have used before now. The best part is that it was written according to the laws applicable in my country (India in my case)

I use Genie for document review, which has significantly improved my workflow. When I found it, I was struggling with efficiently catching typos and inaccuracies in legal documents. Since using Genie, I've noticed a marked improvement in the quality of my reviews. I save about 2 hours per contract, and I can finalize agreements much faster.


I don't trust standard AI for any legal work, but with Genie, I have a lot of confidence! I love the interface, how easy it is to use and all the many improvements that have been made since I first started using it.
