The Master Reference Letter (Qualifiziertes Arbeitszeugnis) is a fundamental document in German employment law, required whenever an employment relationship ends. It serves as an official, detailed record of employment that combines factual information about the employee's role and responsibilities with a qualitative assessment of their performance and conduct. Under German law, employees have a legal right to receive this document, and employers are obligated to provide it in a format that follows specific legal requirements and established business practices. The document must be written in a way that is both truthful and benevolent, avoiding any language that could hinder the employee's future career prospects while maintaining accuracy. The letter typically includes information about the duration of employment, detailed job descriptions, performance evaluations, and behavioral assessments, making it a crucial document for future employment opportunities in the German job market.

1. Letterhead and Date: Company letterhead with full contact details and current date

2. Reference Letter Title: Clear identification as 'Qualified Reference Letter' (Qualifiziertes Arbeitszeugnis)

3. Personal Information: Employee's full name, date of birth, and position held

4. Employment Duration: Precise start and end dates of employment

5. Role Description: Detailed description of responsibilities, duties, and scope of authority

6. Performance Assessment: Evaluation of work quality, knowledge, capabilities, and achievement of objectives

7. Conduct Evaluation: Assessment of behavior towards superiors, colleagues, and clients

8. Reason for Departure: Brief statement of departure reason (if mutually agreed)

9. Closing Formula: Standard closing with future wishes and gratitude expression

10. Signature Block: Date, location, company representative's signature and position