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Complaints Policy
I need a complaints policy that outlines a clear and accessible process for customers to submit complaints, ensures timely responses and resolutions, and complies with German consumer protection laws. The policy should include contact details, escalation procedures, and a commitment to continuous improvement based on feedback.
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A German law-compliant policy establishing procedures for handling customer complaints, aligned with EU regulations and German federal requirements.
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A German law-compliant policy document outlining procedures for handling consumer complaints, including submission process, timeframes, and dispute resolution options.
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A German law-compliant policy document establishing procedures for managing customer complaints, from receipt through resolution, with regulatory compliance measures.
Customer Complaint Policy
A German law-compliant policy document establishing procedures and guidelines for handling customer complaints, ensuring adherence to EU and German consumer protection regulations.
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