Software Development Services Contract Template for Canada

1. Source Code Escrow: Terms for source code escrow arrangements when required for business continuity

2. Data Protection: Specific provisions for handling personal data when software processes user information

3. Security Requirements: Detailed security standards and requirements when handling sensitive data

4. Change Management: Process for handling change requests and scope modifications in complex projects

5. Service Level Agreement: Performance metrics and service levels for ongoing maintenance or support

6. Disaster Recovery: Business continuity and disaster recovery requirements for critical systems

7. Third-Party Components: Terms regarding use and licensing of third-party software components

8. Training and Documentation: Requirements for user training and system documentation when needed

9. Non-Competition: Restrictions on competitive activities where necessary

10. Insurance Requirements: Specific insurance coverage requirements for high-value or high-risk projects

1. Schedule A - Technical Requirements: Detailed technical specifications and requirements for the software

2. Schedule B - Project Plan: Detailed project timeline, resources, and delivery schedule

3. Schedule C - Pricing and Payment Schedule: Detailed breakdown of fees, costs, and payment milestones

4. Schedule D - Service Levels: Detailed service level metrics and performance requirements

5. Schedule E - Testing Procedures: Detailed acceptance testing criteria and procedures

6. Schedule F - Maintenance and Support: Terms and procedures for ongoing maintenance and support services

7. Appendix 1 - Change Request Form: Standard form for requesting and documenting changes

8. Appendix 2 - Security Policies: Detailed security protocols and requirements

9. Appendix 3 - Personnel: Key personnel assigned to the project and their roles