Offer Terms and Conditions are essential legal documents used in Canadian business operations to establish the fundamental rules and requirements governing the sale of products or services. These terms serve as the primary agreement between a business and its customers, whether in B2B or B2C contexts. The document must comply with Canadian federal legislation such as the Consumer Protection Act and PIPEDA, as well as provincial regulations, including specific requirements for Quebec under the Civil Code. It typically covers key aspects such as order acceptance, pricing, delivery, returns, warranties, and dispute resolution. The document is particularly crucial in the current digital age where businesses operate across multiple provinces and through various channels, requiring clear and comprehensive terms that protect both the business and its customers while ensuring regulatory compliance.
Create a bespoke document in minutes, or upload and review your own.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Get your first 2 documents free
Your data doesn't train Genie's AI
You keep IP ownership of your information
Key Requirements PROMPT example:
Offer Terms And Conditions
"I need Offer Terms and Conditions for my e-commerce business launching in March 2025, selling eco-friendly home products across Canada, with specific clauses for subscription-based recurring deliveries and handling returns of both opened and unopened products."
1. 1. Acceptance of Terms: Clear statement that use of service/product constitutes acceptance of terms
2. 2. Definitions: Key terms used throughout the document defined for clarity
3. 3. Description of Products/Services: Detailed description of what is being offered
4. 4. Pricing and Payment Terms: Pricing structure, payment methods, timing, and related conditions
5. 5. Order Process: How orders are placed, confirmed, and fulfilled
6. 6. Delivery Terms: Shipping, delivery timeframes, and related conditions
7. 7. Returns and Refunds: Policies and procedures for returns and refunds
8. 8. Warranties and Disclaimers: Product/service warranties and limitation of liability
9. 9. Privacy Policy Reference: Reference to privacy policy and data handling practices
10. 10. Intellectual Property: Protection of trademarks, copyrights, and other IP
11. 11. Governing Law: Applicable law and jurisdiction
12. 12. Modification of Terms: Process for updating terms and conditions
1. Digital Products Terms: Additional terms specific to digital products or downloads
2. Subscription Terms: Terms specific to subscription-based services
3. User Account Terms: Requirements and terms for user accounts if applicable
4. International Sales: Additional terms for international transactions
5. Age Restrictions: Specific terms regarding age requirements for purchase
6. Installation Services: Terms related to installation or setup services
7. Maintenance and Support: Terms for ongoing maintenance or support services
1. Schedule A - Product Specifications: Detailed technical specifications of products
2. Schedule B - Price List: Detailed pricing information that may be updated periodically
3. Schedule C - Service Level Agreement: Specific service levels and performance metrics
4. Schedule D - Return Procedure: Detailed process for returns and exchanges
5. Appendix 1 - Warranty Details: Detailed warranty terms and conditions
6. Appendix 2 - Shipping Zones: Shipping regions and associated delivery times/costs
Authors
Relevant legal definitions
Agreement
Acceptance
Authorized User
Business Day
Company
Customer
Confidential Information
Delivery
Effective Date
Force Majeure
Goods
Intellectual Property Rights
Order
Order Confirmation
Payment Terms
Personal Information
Platform
Price
Privacy Policy
Products
Return Policy
Services
Shipping Terms
Site
Specifications
Subscription
Terms and Conditions
Territory
Third Party
User Account
Warranty
Website
Acceptance
Authorized User
Business Day
Company
Customer
Confidential Information
Delivery
Effective Date
Force Majeure
Goods
Intellectual Property Rights
Order
Order Confirmation
Payment Terms
Personal Information
Platform
Price
Privacy Policy
Products
Return Policy
Services
Shipping Terms
Site
Specifications
Subscription
Terms and Conditions
Territory
Third Party
User Account
Warranty
Website
Clauses
Acceptance
Account Registration
Amendment
Cancellation
Compliance with Laws
Confidentiality
Data Protection
Delivery
Dispute Resolution
Force Majeure
Governing Law
Indemnification
Intellectual Property
Liability Limitation
Order Process
Payment Terms
Pricing
Privacy
Product Description
Promotions
Refunds
Returns
Severability
Shipping
Subscription Terms
Termination
User Obligations
Warranties
Website Use
Account Registration
Amendment
Cancellation
Compliance with Laws
Confidentiality
Data Protection
Delivery
Dispute Resolution
Force Majeure
Governing Law
Indemnification
Intellectual Property
Liability Limitation
Order Process
Payment Terms
Pricing
Privacy
Product Description
Promotions
Refunds
Returns
Severability
Shipping
Subscription Terms
Termination
User Obligations
Warranties
Website Use
Relevant Industries
Retail
E-commerce
Technology
Manufacturing
Professional Services
Consumer Goods
Software and IT
Healthcare
Financial Services
Telecommunications
Education
Construction
Automotive
Relevant Teams
Legal
Commercial
Operations
Sales
Customer Service
Compliance
Risk Management
E-commerce
Product Management
Business Development
Digital Commerce
Relevant Roles
Legal Counsel
Commercial Director
Business Development Manager
Operations Manager
Compliance Officer
Risk Manager
Sales Director
E-commerce Manager
Customer Service Manager
Product Manager
Contract Administrator
Chief Legal Officer
Chief Commercial Officer
Head of Operations
Digital Commerce Manager
Find the exact document you need
Storage Agreement Terms And Conditions
Canadian-compliant terms and conditions document outlining storage service arrangements between facility operators and customers.
find out more
Offer Terms And Conditions
A Canadian-compliant legal document establishing the terms and conditions for offering products or services to customers, incorporating federal and provincial requirements.
find out more
General Terms And Conditions Of Contract
A Canadian-law governed master agreement establishing standard terms and conditions for commercial relationships between contracting parties.
find out more
Terms And Conditions Of Employment Contract
Canadian employment contract template establishing core employment terms and conditions in compliance with federal and provincial employment laws.
find out more
Terms And Conditions For Invoice
Canadian-compliant terms and conditions document governing invoice processes, payment terms, and related obligations between businesses and their customers.
find out more
Software Agreement Terms And Conditions
Canadian-law governed software agreement establishing terms and conditions for software licensing, usage, and related services, ensuring compliance with federal and provincial regulations.
find out more
Agreement Terms And Conditions
Canadian Terms and Conditions agreement outlining business-customer relationship terms and obligations under Canadian federal and provincial law.
find out more
Terms And Conditions For Partnership Agreement
A Canadian-law governed agreement establishing terms and conditions for business partnerships, defining partner rights, responsibilities, and operational framework.
find out more
Download our whitepaper on the future of AI in Legal
By providing your email address you are consenting to our Privacy Notice.
Genie’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; Genie’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
Our bank-grade security infrastructure undergoes regular external audits
We are ISO27001 certified, so your data is secure
Organizational security
You retain IP ownership of your documents
You have full control over your data and who gets to see it
Innovation in privacy:
Genie partnered with the Computational Privacy Department at Imperial College London
Together, we ran a £1 million research project on privacy and anonymity in legal contracts
Want to know more?
Visit our Trust Centre for more details and real-time security updates.
Read our Privacy Policy.