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1. Parties: Identification of all parties entering into the agreement
2. Background: Context and purpose of the agreement, including any existing relationship between the parties
3. Definitions: Defined terms used throughout the agreement
4. Scope of Agreement: Types of disputes covered by the agreement and any specific exclusions
5. Good Faith Negotiation: Initial step requiring parties to attempt direct negotiation of disputes
6. Mediation Process: Detailed procedures for mediation, including mediator selection and timeframes
7. Arbitration Procedures: Comprehensive arbitration rules and procedures if mediation fails
8. Costs and Expenses: Allocation of costs for various dispute resolution processes
9. Confidentiality: Confidentiality obligations regarding the dispute and resolution process
10. Timeframes: Specific timelines for each stage of dispute resolution
11. Notices: Requirements for formal communications between parties
12. Governing Law: Applicable law and jurisdiction
13. General Provisions: Standard boilerplate clauses including amendment, waiver, and severability
1. Multi-Party Provisions: Additional procedures for disputes involving more than two parties
2. Emergency Relief: Procedures for urgent interim measures or emergency relief
3. Expert Determination: Process for referring technical matters to expert determination
4. International Provisions: Additional provisions for cross-border disputes
5. Online Dispute Resolution: Procedures for conducting dispute resolution through electronic means
6. Language of Proceedings: Specification of language(s) for dispute resolution when parties operate in different languages
7. Discovery Procedures: Detailed rules for information exchange in complex disputes
1. Schedule A - Mediation Procedures: Detailed mediation rules and procedures
2. Schedule B - Arbitration Rules: Comprehensive arbitration procedures and requirements
3. Schedule C - Fee Schedule: Breakdown of costs and fees for different dispute resolution processes
4. Schedule D - Notice Forms: Templates for various notices required under the agreement
5. Schedule E - Mediator/Arbitrator Qualifications: Required qualifications and experience for neutrals
6. Appendix 1 - Escalation Matrix: Timeline and hierarchy for dispute escalation
7. Appendix 2 - Code of Ethics: Ethical guidelines for parties and neutrals during dispute resolution
Arbitration
Arbitrator
Business Day
Claim
Claimant
Confidential Information
Costs
Dispute
Dispute Notice
Effective Date
Emergency Relief
Expert
Expert Determination
Good Faith
Governing Law
Interim Measures
Mediation
Mediator
Notice
Parties
Preliminary Conference
Proceedings
Related Entities
Representatives
Respondent
Response
Settlement Agreement
Statement of Claim
Statement of Defense
Third Party
Time Limits
Tribunal
Without Prejudice
Working Hours
Recitals
Definitions
Interpretation
Good Faith Negotiation
Mediation
Arbitration
Confidentiality
Costs and Expenses
Notice Requirements
Time Limits
Expert Determination
Emergency Relief
Interim Measures
Governing Law and Jurisdiction
Appointment of Mediators/Arbitrators
Dispute Resolution Procedures
Venue and Language
Evidence and Discovery
Witnesses
Representation
Severability
Amendment
Entire Agreement
Assignment
Force Majeure
Waiver
Third Party Rights
Counterparts
Electronic Execution
Technology
Manufacturing
Professional Services
Financial Services
Healthcare
Construction
Real Estate
Retail
Energy
Transportation
Telecommunications
Education
Mining
Agriculture
Entertainment
Hospitality
Legal
Compliance
Risk Management
Executive Leadership
Operations
Commercial
Business Development
Contract Administration
Corporate Governance
Project Management
Chief Legal Officer
General Counsel
Legal Director
Contract Manager
Commercial Director
Chief Executive Officer
Chief Operating Officer
Risk Manager
Compliance Officer
Business Development Manager
Project Manager
Operations Director
Corporate Secretary
In-House Counsel
Partnership Director
Relationship Manager
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