Create a bespoke document in minutes, or upload and review your own.
Get your first 2 documents free
Your data doesn't train Genie's AI
You keep IP ownership of your information
Master Service Agreement Contract
"I need a Master Service Agreement Contract for my IT consulting company based in Ontario, Canada, with robust data protection clauses and the ability to add multiple statements of work for different client projects starting January 2025."
1. Parties: Identification of the contracting parties, including full legal names and addresses
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Detailed definitions of key terms used throughout the agreement
4. Scope of Services: General description of services to be provided under the agreement
5. Term and Termination: Duration of the agreement, renewal terms, and termination provisions
6. Payment Terms: Fees, payment schedule, invoicing procedures, and late payment consequences
7. Service Levels: Performance standards, metrics, and measurement methodology
8. Intellectual Property Rights: Ownership and licensing of IP created or used in service delivery
9. Confidentiality: Protection of confidential information and trade secrets
10. Data Protection and Privacy: Compliance with privacy laws and data handling requirements
11. Representations and Warranties: Basic promises and guarantees made by each party
12. Limitation of Liability: Caps on liability and exclusions of certain types of damages
13. Indemnification: Obligations to protect against third-party claims and other losses
14. Insurance: Required insurance coverage and minimum limits
15. Force Majeure: Provisions for unforeseeable circumstances preventing performance
16. Dispute Resolution: Process for resolving disagreements between parties
17. General Provisions: Standard legal provisions including notice, assignment, and governing law
1. Change Management: Procedures for requesting and implementing changes to services or terms
2. Disaster Recovery: Required for services requiring business continuity planning
3. Security Requirements: Detailed security obligations, particularly relevant for IT services
4. Personnel Requirements: Specific qualifications or screening requirements for service provider staff
5. Compliance with Standards: Industry-specific standards or certifications required
6. Environmental Requirements: Environmental compliance and sustainability requirements
7. Export Control: Required for services involving cross-border data or technology transfer
8. Anti-Corruption: Enhanced compliance provisions for high-risk jurisdictions or industries
9. Transition Services: Procedures for service transition at start and end of agreement
1. Schedule A - Services Description: Detailed description of specific services to be provided
2. Schedule B - Service Levels and KPIs: Detailed performance metrics and measurement criteria
3. Schedule C - Pricing and Payment: Detailed fee structure, rates, and payment terms
4. Schedule D - Security Requirements: Specific security protocols and requirements
5. Schedule E - Key Personnel: Identification of key team members and their roles
6. Schedule F - Approved Subcontractors: List of pre-approved subcontractors if applicable
7. Appendix 1 - Technical Requirements: Detailed technical specifications and requirements
8. Appendix 2 - Form of Change Order: Template for documenting changes to services or terms
9. Appendix 3 - Service Level Credits: Calculation methodology for service level credits or penalties
10. Appendix 4 - Business Continuity Plan: Disaster recovery and business continuity procedures
Authors
Affiliate
Agreement
Applicable Law
Business Day
Change Order
Confidential Information
Customer
Customer Data
Deliverables
Dispute
Effective Date
Fees
Force Majeure Event
Good Industry Practice
Intellectual Property Rights
Key Personnel
Loss
Material Breach
Personal Information
Personnel
Professional Services
Project
Related Documentation
Representatives
Security Requirements
Service Credits
Service Levels
Services
Specifications
Statement of Work
Subcontractor
Term
Third Party Materials
Work Product
Business Hours
Commencement Date
Compliance Requirements
Contract Year
Critical Service Levels
Customer Materials
Data Protection Laws
Disaster Recovery Plan
Emergency Maintenance
Excluded Services
Exit Plan
GST/HST
Implementation Services
Initial Term
Maintenance Window
Performance Standards
Priority Levels
Renewal Term
Response Time
Service Location
Service Provider
Service Reports
System
Transition Period
Warranty Period
Services
Term and Termination
Payment
Service Levels
Performance Standards
Customer Obligations
Service Provider Obligations
Intellectual Property
Confidentiality
Data Protection
Privacy
Security
Personnel
Subcontracting
Warranties
Indemnification
Limitation of Liability
Insurance
Force Majeure
Change Control
Dispute Resolution
Governance
Audit Rights
Business Continuity
Disaster Recovery
Compliance
Anti-Corruption
Export Control
Assignment
Notices
Amendments
Severability
Entire Agreement
Governing Law
Jurisdiction
Counterparts
Relationship of Parties
Third Party Rights
Waiver
Time of Essence
Survival
Transition Services
Exit Management
Information Technology
Professional Services
Consulting
Manufacturing
Healthcare
Financial Services
Telecommunications
Business Process Outsourcing
Software Development
Facilities Management
Engineering Services
Cloud Services
Legal Services
Marketing Services
Legal
Procurement
Finance
Operations
Risk Management
Compliance
Business Development
Account Management
Service Delivery
Project Management
Information Technology
Commercial
Chief Legal Officer
General Counsel
Contract Manager
Procurement Manager
Legal Counsel
Commercial Director
Chief Financial Officer
Operations Director
Risk Manager
Compliance Officer
Business Development Manager
Account Executive
Service Delivery Manager
Project Manager
Chief Technology Officer
Chief Operations Officer
Find the exact document you need
Laborers Master Agreement
A Canadian master labor agreement establishing employment terms and conditions for laborers and skilled trades workers, ensuring compliance with federal and provincial labor laws.
Global Master Service Agreement
Canadian-law governed master agreement establishing global service delivery framework between contracting parties and their affiliates.
MSP Master Service Agreement
A Canadian-law governed master agreement establishing the framework for managed service provision between an MSP and client organization.
SaaS Master Service Agreement
Canadian-law governed master agreement for SaaS service provision, establishing core terms and conditions between providers and enterprise customers.
Master Independent Contractor Agreement
A Canadian-law governed agreement establishing the terms and conditions between a company and an independent contractor, ensuring proper contractor classification and relationship management.
Master Service Agreement Oil And Gas
Canadian-law governed master agreement establishing terms for ongoing service provision in the oil and gas sector, including operational, safety, and compliance requirements.
Master Service Agreement Contract
A Canadian-law governed Master Service Agreement establishing the framework for ongoing service relationships, including core terms and conditions for future service transactions.
Master Power Purchase And Sale Agreement
Canadian-law governed framework agreement for wholesale electricity trading, establishing terms for multiple power purchase and sale transactions.
Master Agreement And Sub Agreement
Canadian-law governed master agreement framework that establishes core terms for multiple sub-agreements in complex business relationships.
Cloud Master Agreement
A Canadian-law governed master agreement establishing terms and conditions for cloud computing services, ensuring compliance with federal and provincial regulations.
Master Factoring Agreement
A Canadian law-governed agreement establishing terms for ongoing purchase of accounts receivable between a factor and business client.
Master Restructuring Agreement
A Canadian law-governed agreement establishing the framework for a company's comprehensive financial and operational restructuring process.
Master Client Agreement
A Canadian-law governed framework agreement establishing the general terms and conditions for ongoing service provision between a service provider and client.
Master Rights Agreement
A Canadian-law governed agreement establishing comprehensive terms for intellectual property rights transfer and licensing, ensuring compliance with federal and provincial regulations.
Master Rental Agreement
A Canadian-law governed framework agreement establishing terms and conditions for ongoing equipment rental arrangements between parties.
Master Dealer Agreement
A Canadian-law governed agreement establishing the terms and conditions between a supplier/manufacturer and their authorized dealers, regulating distribution rights and operational requirements.
Master Subcontract Agreement
A Canadian-law governed agreement establishing ongoing terms between a prime contractor and subcontractor for multiple future subcontracting arrangements.
Master Partner Agreement
A Canadian-law governed agreement establishing the framework for business partnership relationships, including rights, obligations, and commercial terms.
Master Credit Agreement
A Canadian-law governed framework agreement establishing terms and conditions for credit facilities between lender and borrower, serving as the foundation for multiple lending arrangements.
Master Trade Agreement
A Canadian-law governed framework agreement establishing terms and conditions for ongoing trading relationships between commercial parties.
Master Relationship Agreement
A Canadian-law governed master agreement establishing fundamental terms for ongoing business relationships, under which specific services or projects can be executed.
Master Assignment Agreement
A Canadian-law governed framework agreement establishing terms and procedures for systematic assignment of rights and obligations between parties.
Master Pricing Agreement
A Canadian law-governed commercial agreement establishing the pricing framework and terms for ongoing business relationships between parties.
Master Employment Contract
Canadian-compliant master employment agreement template establishing key employment terms and conditions while meeting federal and provincial legal requirements.
Master Transfer Agreement
A Canadian law-governed agreement establishing the framework for transferring multiple assets, rights, or business interests between parties.
Master Reseller Agreement
A Canadian-law governed agreement establishing terms for authorized resale of products/services, including territorial rights, pricing, and compliance requirements.
Master Netting Agreement
A Canadian law-governed agreement enabling parties to net multiple financial transactions into a single obligation, providing risk mitigation and legal certainty under federal and provincial frameworks.
Master Fee Agreement
A Canadian-law governed agreement establishing the framework for fees, charges, and payment terms in an ongoing business relationship.
Master Sale Agreement
A Canadian-law governed framework agreement establishing terms and conditions for ongoing sales transactions between parties.
Master Sale And Purchase Agreement
A Canadian-law governed master agreement establishing ongoing terms and conditions for commercial sale and purchase transactions between parties.
Mutual Service Agreement
Canadian-law compliant Mutual Service Agreement template for bilateral service provision between businesses, incorporating federal and provincial requirements.
Master Supplier Agreement
A Canadian-law governed framework agreement establishing terms and conditions for ongoing supply relationships between customers and suppliers.
Master Receivables Purchase Agreement
A Canadian law-governed agreement establishing terms for ongoing sales of receivables between a seller and purchaser, including purchase mechanics, eligibility criteria, and regulatory requirements.
Master Framework Agreement
A Canadian-law governed master agreement establishing core terms for ongoing business relationships and future transactions between parties.
Master Distributor Agreement
A Canadian-law governed agreement establishing distribution rights and obligations between a supplier and master distributor.
Master Purchase Agreement
A Canadian-law governed framework agreement establishing terms and conditions for ongoing purchase of goods between commercial parties.
Master Franchise Agreement
A Canadian-law governed agreement granting master franchise rights for developing and managing a franchise network within a specified Canadian territory.
Download our whitepaper on the future of AI in Legal
Genie’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; Genie’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
Our bank-grade security infrastructure undergoes regular external audits
We are ISO27001 certified, so your data is secure
Organizational security
You retain IP ownership of your documents
You have full control over your data and who gets to see it
Innovation in privacy:
Genie partnered with the Computational Privacy Department at Imperial College London
Together, we ran a £1 million research project on privacy and anonymity in legal contracts
Want to know more?
Visit our Trust Centre for more details and real-time security updates.
Read our Privacy Policy.