The Internet Cancellation Letter is a crucial document used in the Canadian telecommunications market to formally terminate internet service agreements. This document becomes necessary when a customer wishes to end their internet service contract, whether due to relocation, switching providers, or other reasons. The letter must comply with Canadian Radio-television and Telecommunications Commission (CRTC) guidelines and provincial consumer protection regulations, which specify requirements for service termination notices. The document typically includes customer identification, account details, explicit cancellation request, preferred termination date, and may address equipment return procedures and final billing arrangements. It serves as a formal record of the cancellation request and helps protect both customer and provider interests during the service termination process.

1. Customer Information: Full name, account number, service address, and contact details of the account holder

2. Service Identification: Specific internet service package or plan being cancelled

3. Cancellation Request: Clear statement requesting service cancellation

4. Desired Termination Date: Specific date when the customer wants the service to end

5. Confirmation Request: Request for written confirmation of the cancellation

6. Signature and Date: Customer signature and date of letter