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1. Parties: Identification of the contracting parties, including full legal names and addresses
2. Background: Context of the agreement and general business relationship between the parties
3. Definitions: Defined terms used throughout the agreement and associated documents
4. Scope of Framework: Overall purpose and scope of the framework relationship
5. Term and Renewal: Duration of the framework agreement and renewal provisions
6. Call-off Procedures: Process for initiating specific contracts under the framework
7. Pricing and Payment Terms: General pricing principles and payment mechanisms
8. Service Levels: Basic performance standards applicable to all call-off contracts
9. Governance Structure: Management of the framework relationship, including meetings and escalation procedures
10. Intellectual Property Rights: Ownership and usage rights of IP under the framework
11. Confidentiality: Protection of confidential information exchanged under the framework
12. Data Protection: Compliance with privacy laws and data handling requirements
13. Liability and Indemnification: Risk allocation between parties
14. Force Majeure: Handling of events beyond parties' reasonable control
15. Termination: Grounds and process for ending the framework relationship
16. Dispute Resolution: Process for resolving disagreements
17. General Provisions: Standard boilerplate clauses including notices, amendments, and governing law
1. Exclusivity: Used when parties agree to exclusive arrangements within defined parameters
2. Volume Commitments: Include when there are minimum purchase or supply obligations
3. International Trade: Required for cross-border frameworks dealing with import/export
4. Insurance Requirements: Detailed insurance obligations beyond standard coverage
5. Security Requirements: Used when framework involves sensitive operations or infrastructure
6. Environmental Compliance: Include when environmental impacts are significant
7. Anti-Corruption: Extended provisions for frameworks with high corruption risk
8. Parent Company Guarantee: When financial backing from a parent entity is required
1. Schedule A - Pricing Schedule: Detailed pricing mechanisms, rates, and adjustment formulae
2. Schedule B - Service Specifications: Detailed description of services or goods covered
3. Schedule C - KPI Framework: Detailed performance metrics and measurement methods
4. Schedule D - Governance Procedures: Detailed procedures for relationship management
5. Schedule E - Form of Call-off Contract: Template agreement for specific orders under the framework
6. Schedule F - Technical Requirements: Detailed technical specifications and standards
7. Schedule G - Security Protocols: Detailed security requirements and procedures
8. Appendix 1 - Contact Details: Key contacts and escalation matrix
9. Appendix 2 - Approved Subcontractors: List of pre-approved subcontractors if applicable
Agreement
Applicable Law
Background IP
Business Day
Call-off Contract
Charges
Commencement Date
Confidential Information
Contract Year
Control
Customer
Customer Data
Deliverables
Dispute
Effective Date
Force Majeure Event
Framework Period
Good Industry Practice
Governance Procedures
Initial Term
Intellectual Property Rights
Key Performance Indicators
Material Breach
Notice
Order
Parent Company
Personal Information
Price List
Provider
Quality Standards
Related Agreements
Renewal Period
Representatives
Schedule
Service Credits
Service Levels
Services
Specifications
Statement of Work
Subcontractor
Term
Territory
Third Party
Working Hours
Interpretation
Framework Structure
Term and Duration
Scope of Services
Call-off Procedures
Ordering Process
Pricing
Payment Terms
Service Levels
Performance Monitoring
Quality Assurance
Governance
Account Management
Reporting
Audit Rights
Compliance
Data Protection
Privacy
Confidentiality
Intellectual Property
Personnel
Subcontracting
Insurance
Liability
Indemnification
Force Majeure
Change Control
Dispute Resolution
Termination
Exit Management
Assignment and Novation
Amendments
Notices
Entire Agreement
Severability
Waiver
Third Party Rights
Governing Law
Jurisdiction
Counterparts
Anti-Corruption
Competition Law
Environmental Compliance
Health and Safety
Security Requirements
Business Continuity
Disaster Recovery
Record Keeping
Publicity
Relationship of Parties
Technology
Manufacturing
Professional Services
Healthcare
Construction
Energy
Telecommunications
Retail
Financial Services
Transportation and Logistics
Education
Government Services
Legal
Procurement
Finance
Operations
Commercial
Risk and Compliance
Supply Chain
Business Development
Project Management
Vendor Management
General Counsel
Commercial Director
Procurement Manager
Contract Manager
Legal Counsel
Chief Financial Officer
Operations Director
Supply Chain Manager
Business Development Manager
Risk Manager
Compliance Officer
Project Manager
Account Manager
Vendor Relations Manager
Chief Operating Officer
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