Complaint Letter About Price Increase for Canada

Complaint Letter About Price Increase Template for Canada

A formal complaint letter addressing unauthorized or excessive price increases, drafted in accordance with Canadian consumer protection laws and regulations. This document serves as an official record of the customer's objection to price changes and typically includes detailed information about the original pricing, the increased amount, timing of the increase, impact on the customer, and requested resolution. The letter incorporates relevant references to Canadian federal and provincial consumer protection legislation, the Competition Act, and applicable industry-specific regulations, while maintaining a professional tone that encourages constructive dialogue and resolution.

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What is a Complaint Letter About Price Increase?

The Complaint Letter About Price Increase is a crucial document used when a customer (individual or business) needs to formally contest a price increase implemented by a service provider or supplier in Canada. This document becomes necessary when price increases appear to violate contract terms, consumer protection laws, or industry regulations, or when they seem unreasonable or inadequately justified. The letter should reference relevant Canadian federal and provincial legislation, including the Competition Act and applicable Consumer Protection Acts. It serves multiple purposes: documenting the complaint, establishing a paper trail, requesting specific resolution, and preserving legal rights. The document typically includes details about the business relationship, specific pricing changes, their impact, and desired outcomes, while maintaining a professional tone that balances assertiveness with openness to negotiation.

What sections should be included in a Complaint Letter About Price Increase?

1. Sender's Details: Full name, address, account/customer number, and contact information of the complainant

2. Recipient's Details: Company name, department, address, and if possible, specific contact person

3. Date: Current date of writing the letter

4. Subject Line: Clear indication that this is a complaint about price increase

5. Opening Context: Brief introduction identifying yourself as a customer and the length/nature of your business relationship

6. Price Increase Details: Specific details about the price increase, including original price, new price, percentage increase, and when it was announced/implemented

7. Impact Statement: Explanation of how this price increase affects you or your business

8. Legal/Contract Reference: Reference to relevant contract terms, consumer rights, or applicable laws regarding price increases

9. Desired Resolution: Clear statement of what outcome you're seeking (e.g., reversal of increase, compromise, or explanation)

10. Closing: Professional closing with deadline for response and your signature

What sections are optional to include in a Complaint Letter About Price Increase?

1. Previous Communication: Include if there has been prior correspondence about this issue

2. Market Comparison: Add when you can demonstrate that competitors' prices are significantly different

3. Service History: Include for long-term customers to emphasize the value of your business relationship

4. Legal Intent: Add if you plan to pursue legal action if the matter isn't resolved satisfactorily

5. Alternative Supplier Statement: Include if you're considering switching to another supplier/service provider

What schedules should be included in a Complaint Letter About Price Increase?

1. Price History Documentation: Copies of bills or invoices showing price history

2. Communication Records: Copies of previous relevant correspondence or communication

3. Contract Excerpts: Relevant sections from your service agreement or contract

4. Market Research: Documentation of competitor prices or market rates if referenced in the letter

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Canada

Publisher

Genie AI

Document Type

Complaint Letter

Cost

Free to use
Relevant Industries

Retail

Telecommunications

Utilities

Healthcare

Professional Services

Manufacturing

Technology Services

Financial Services

Transportation

Real Estate

Construction

Education

Hospitality

Software and SaaS

Insurance

Relevant Teams

Legal

Customer Relations

Procurement

Finance

Operations

Compliance

Risk Management

Contract Administration

Account Management

Consumer Affairs

Dispute Resolution

Vendor Management

Business Operations

Quality Assurance

Relevant Roles

Customer Service Manager

Contract Manager

Legal Counsel

Consumer Rights Advocate

Procurement Manager

Account Manager

Business Owner

Operations Director

Compliance Officer

Financial Controller

Project Manager

Supply Chain Manager

Relationship Manager

Risk Manager

General Manager

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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