1. Data Protection: Detailed privacy and data handling procedures, required if personal data is processed

2. Service Levels: Specific performance metrics and standards, useful for technical or ongoing services

3. Compliance: Industry-specific regulatory compliance requirements

4. Insurance: Insurance requirements and coverage details, important for high-risk services

5. Subcontracting: Terms regarding use of subcontractors, if applicable

6. Change Management: Process for managing changes to services or requirements

7. Training and Support: Details of training or support services if included

8. Disaster Recovery: Business continuity and disaster recovery procedures for critical services

1. Schedule A - Service Description: Detailed specification of services including scope, deliverables, and technical requirements

2. Schedule B - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

3. Schedule C - Service Levels: Detailed service level agreements including metrics and reporting requirements

4. Schedule D - Key Personnel: List of key team members and their roles

5. Appendix 1 - Data Processing Agreement: Detailed terms for handling personal or sensitive data

6. Appendix 2 - Security Requirements: Security protocols and requirements for service delivery

7. Appendix 3 - Change Request Form: Standard form for requesting changes to services

8. Appendix 4 - Acceptance Testing Procedures: Procedures for testing and accepting deliverables