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Master Professional Services Agreement
"I need a Belgian law Master Professional Services Agreement for my IT consulting company to provide software development and maintenance services to clients in the financial sector, with strong data protection provisions and service level requirements."
1. Parties: Identification of contracting parties with full legal names and registration details
2. Background: Context of the agreement and business relationship
3. Definitions and Interpretation: Key terms used throughout the agreement and interpretation rules
4. Scope of Services: General framework for services to be provided under the agreement
5. Service Orders: Process for requesting and accepting specific services under the master agreement
6. Performance Standards: Quality standards, KPIs, and service levels expected from the provider
7. Fees and Payment: Pricing structure, payment terms, invoicing requirements, and VAT provisions
8. Personnel and Resources: Requirements for service provider's personnel, including qualifications and replacements
9. Intellectual Property Rights: Ownership and usage rights of pre-existing and created IP
10. Confidentiality: Protection and handling of confidential information
11. Data Protection: GDPR compliance and data processing obligations
12. Liability and Indemnification: Limitation of liability and indemnification obligations
13. Insurance: Required insurance coverage and minimum limits
14. Term and Termination: Duration, renewal, and termination provisions
15. Post-Termination Obligations: Obligations surviving termination and transition assistance
16. Force Majeure: Events excusing performance and related procedures
17. Governing Law and Jurisdiction: Belgian law application and dispute resolution
18. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment
1. Security Requirements: Specific security measures required when services involve sensitive data or systems
2. Business Continuity: Required for critical services requiring disaster recovery and business continuity planning
3. Compliance with Anti-Corruption Laws: Required when services involve government interactions or high-risk territories
4. Service Credits: Include when specific service levels are critical and financial penalties apply
5. Audit Rights: Detailed audit provisions for regulated industries or critical services
6. Environmental Compliance: Required when services have environmental impact
7. Subcontracting: Detailed provisions when subcontracting is likely or permitted
8. Change Control: Formal change management process for complex service arrangements
9. Language Requirements: Required for contracts that need to comply with Belgian language laws in specific regions
1. Schedule 1 - Service Descriptions: Detailed description of available services and delivery requirements
2. Schedule 2 - Service Levels: Specific performance metrics, measurement methods, and remedies
3. Schedule 3 - Pricing and Fee Schedule: Detailed pricing structure, rates, and payment terms
4. Schedule 4 - Form of Service Order: Template for ordering specific services under the master agreement
5. Schedule 5 - Data Processing Agreement: GDPR-compliant data processing terms and details
6. Schedule 6 - Security Requirements: Detailed security protocols and requirements
7. Schedule 7 - Key Personnel: Identification of key roles and personnel requirements
8. Schedule 8 - Approved Subcontractors: List of pre-approved subcontractors and their scope
9. Appendix A - Insurance Requirements: Detailed insurance coverage requirements and limits
10. Appendix B - Required Reports: Templates and requirements for service reporting
Authors
Affiliate
Applicable Law
Background IP
Business Day
Change Control Process
Charges
Client
Client Data
Client Materials
Confidential Information
Control
Data Controller
Data Processor
Data Protection Laws
Data Subject
Deliverables
Documentation
Effective Date
Force Majeure Event
Good Industry Practice
Group
Initial Term
Intellectual Property Rights
Key Personnel
Laws
Losses
Master Agreement
Material Breach
Milestones
Personal Data
Personnel
Project
Project Manager
Renewal Term
Representative
Service Credits
Service Levels
Service Order
Services
Service Provider
Specifications
Subcontractor
Term
Third Party
Working Hours
Work Product
Service Orders
Performance Standards
Service Levels
Fees and Payment
Invoicing
Personnel
Key Personnel
Subcontracting
Intellectual Property
Data Protection
Confidentiality
Security
Audit Rights
Warranties
Service Provider Obligations
Client Obligations
Change Control
Force Majeure
Liability
Indemnification
Insurance
Term
Termination
Exit Management
Non-Solicitation
Anti-Corruption
Competition
Assignment
Notices
Amendments
Severability
Entire Agreement
Governing Law
Dispute Resolution
Language Requirements
Business Continuity
Reporting
Quality Assurance
Regulatory Compliance
Record Keeping
Information Technology
Management Consulting
Professional Services
Financial Services
Healthcare
Engineering
Manufacturing
Telecommunications
Energy
Construction
Legal Services
Business Process Outsourcing
Research and Development
Education and Training
Environmental Services
Legal
Procurement
Compliance
Risk Management
Operations
Finance
Commercial
Information Technology
Human Resources
Project Management Office
Business Development
Vendor Management
Chief Executive Officer
Chief Legal Officer
General Counsel
Procurement Manager
Contract Manager
Legal Counsel
Compliance Officer
Risk Manager
Operations Director
Project Manager
Commercial Director
Chief Financial Officer
Vendor Manager
Business Development Manager
Account Manager
Data Protection Officer
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