License And Service Agreement Template for Austria

1. Professional Services: Include when additional professional services such as implementation or consulting are part of the arrangement

2. Security Requirements: Include when specific security standards or certifications are required

3. Disaster Recovery: Include when business continuity and disaster recovery procedures are critical

4. Training and Documentation: Include when training and documentation provisions are necessary

5. Change Management: Include when formal procedures for changes to services or software are required

6. Audit Rights: Include when audit rights are necessary for compliance or security purposes

7. Source Code Escrow: Include when source code escrow arrangements are required

8. Export Control: Include when the software or services are subject to export control regulations

9. Insurance Requirements: Include when specific insurance coverage needs to be maintained

1. Service Description: Detailed description of the services to be provided

2. Service Level Agreement: Detailed service levels, metrics, and remedies

3. Fee Schedule: Detailed pricing, payment terms, and fee calculations

4. Technical Requirements: Technical specifications and requirements for the software/services

5. Data Processing Agreement: Detailed terms for GDPR compliance and data processing

6. Support Services: Detailed support procedures, response times, and escalation processes

7. Licensed Software: List and description of licensed software components

8. Acceptable Use Policy: Terms governing the acceptable use of the software/services

9. Security Requirements: Detailed security standards and procedures