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1. Bank Information Header: Official letterhead including bank name, branch, contact details, and reference number
2. Date and Applicant Details: Current date and complete applicant information including name, address, and application reference number
3. Subject Line: Clear indication that this is regarding a mortgage loan application denial
4. Application Acknowledgment: Reference to the specific mortgage application and date of submission
5. Denial Notice: Clear and direct statement that the mortgage application has been denied
6. Reason(s) for Denial: Specific explanation of why the application was denied, citing relevant criteria or requirements not met
7. Right to Information: Statement of the applicant's right to request additional information about the denial decision
8. Appeal Process: Information about how to appeal the decision or request reconsideration
9. Contact Information: Specific department or person to contact for questions or additional information
10. Closing: Professional closing with appropriate signature block and bank officer details
1. Alternative Options: Suggestions for alternative loan products or options the applicant might qualify for
2. Credit Report Information: If denial was based on credit information, details about which credit bureau was used and how to obtain a copy
3. Reapplication Guidelines: Information about when and under what circumstances the applicant may reapply
4. Financial Counseling Resources: Information about available financial counseling services or resources
5. Property Valuation Details: If denial was based on property valuation, include relevant details about the assessment
1. Denial Reason Checklist: Detailed checklist showing all evaluated criteria and where the application fell short
2. Required Documentation List: List of documents that were missing or inadequate, if applicable
3. Consumer Rights Guide: Standard UAE Central Bank guide on consumer rights in mortgage applications
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