An outsourcing agreement is a contract between a company and an outsourcing service provider. The agreement sets forth the terms and conditions of the outsourcing arrangement, including the scope of work, the term of the agreement, and the payment terms. The agreement may also include provisions governing the confidential information of the company, the intellectual property rights of the parties, and the liability of the parties.
This is an outsourcing agreement for employment provisions relating to employees, to be used when the services are being outsourced for the first time on a long-term basis.
This is an outsourcing agreement for use in cases where the customer wishes to retain ownership or control of the main assets used by the supplier. The agreement is for a short period of time.
This is an interim services agreement for outsourcing, to be used when the full agreement is still being negotiated, but the parties need to start work immediately.
This is a long-form outsourcing agreement, typically used when outsourcing IT or IT-enabled business process services for the first time on a long-term basis. With appropriate amendments, it can also be used for a subsequent generation outsourcing arrangement.
This is a shorter form outsourcing agreement for when the outsourced services are not related to IT or are not too complex. If the outsourced services relate to IT functions or complex business process functions, see the Standard document, Outsourcing agreement: long form.
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