Easy to use and no customer support needed. Which was a surprise, since I had never used AI documents or the Genie applications.
What is Genie AI?
Genie AI is a secure intelligent platform that streamlines contract drafting, reviewing, and editing with cutting-edge, AI-powered tools.
✅ AI-superpowered contract drafting, collaboration & review
✅ Comprehensive professional services approach combining legal, tax, and business consulting with technology solutions; global reach with 4,000+ legal professionals in 100+ countries
✅ Lawyer-supported AI and ML at the core of the platform
❓ Uses various AI and ML technologies but primarily through partnerships and acquisitions rather than as an AI-native solution
✅ Enterprise-grade security measures in place
✅ Enterprise-grade security with end-to-end encryption
✅ Compliant with major security standards, ISO27001 and SOC2
✅ ISO27001, SOC2, and other major security certifications
✅ You own the IP of your data. We don't train our models on your data. None of our partners train their models on your data.
✅ Strong data sovereignty controls with regional data centers and comprehensive privacy protocols
❓ Multiple authentication options (coming soon) (request this feature)
✅ Multiple authentication options including SSO and multi-factor authentication
✅ Granular user permissions and access control features (document level, project level, organization level, party level)
✅ Granular user permissions and sophisticated access controls
✅ Compliant with GDPR and other privacy regulations
✅ Compliant with GDPR, CCPA, and other major privacy regulations
✅ Industry-leading AI-assisted contract drafting capabilities (all expected provisions and sections over 20 pages)
❓ Template-based contract automation through Contract Express and similar tools, with some AI functionality, but not built as an AI-first solution
✅ Built-in real-time collaboration features just like Office365 or Google Docs (No need to download your red-lined version, and make it editable, then send it on - it's all doable within Genie)
❓ Limited native real-time collaboration tools compared to newer platforms
✅ Powerful AI-driven contract analysis, red/amber/green flag reviews every clause (industry-leading improvements coming in 2025)
✅ Advanced contract review capabilities through Kira Systems partnership and proprietary tools
✅ Manage your projects and organise your own template and clause library
✅ Comprehensive professional services approach combining legal, tax, and business consulting with technology solutions; global reach with 4,000+ legal professionals in 100+ countries
❓ No 'dumb' automated workflows. Agentic workflows coming in 2025
✅ Comprehensive workflow management through proprietary systems and third-party integrations
✅ Full numbering support + AI auto-styling and formatting (coming soon)
✅ Supports complex legal styling and formatting requirements
❓ Not integrated with legal and business tools beyond full .docx compatibility. If you can use a word doc with it, you can use Genie with it.
✅ Extensive integration capabilities with enterprise systems including ERP and CRM platforms
❓ Just export to .docx and use your existing provider (request this feature)
✅ E-signature capabilities through integration with major providers
✅ Company and user level reporting and analytics (on request)
✅ Advanced analytics and reporting capabilities drawing on PwC's broader data expertise
✅ AI-powered document assembly
✅ Document assembly capabilities through various platforms including Contract Express
✅ Market-leading AI-powered document editing: Ask Genie to edit your styling, reformat a table, or suggestion new clause text. As tracked changes, and private per party. Genie assists with and automates entire workflows, it doesn't just produce text responses.
❓ Limited native AI document editing capabilities compared to AI-first platforms
❓ Top-level AI Legal Research available as AI chat within the legal document, some prompting required (request this feature)
❓ Research capabilities through traditional legal resources rather than AI-native research tools
✅ Negotiation tools for multi-party clause-by-clause agreements
❓ Traditional professional services approach to negotiation support rather than AI-powered tools
❓ No advanced data extraction or OCR capabilities (request this feature)
✅ Strong data extraction capabilities through various technology partnerships and proprietary solutions
✅ Mobile-optimised Web App
❓ Mobile accessibility varies by solution and implementation
❓ Coming soon (request this feature)
✅ Enterprise-grade integrations with major document storage solutions
✅ Community clause library available for creating modular contracts
❌ No community-driven clause library
Coming soon - ✅ A library of your private clauses usable only by your legal team
✅ Custom private clause libraries for enterprise clients
✅ Community template library available to create modular contracts
❌ No community template library
✅ Bring your own library of private templates usable only by your legal team, within Genie
✅ Extensive custom templates for clients based on industry and needs
✅ Seamless integration with Microsoft Word, full styling, tables, formatting compatibility
✅ Strong Microsoft Word integration across solutions
✅ No known issues (Pre-formatted templates, consistent formatting, tables, cross-version compatibility)
❓ Some integration challenges between different platforms in the ecosystem
✅ Generally positive reviews
❓ High cost, complex implementation, and occasionally siloed approach between different PwC service lines
✅ Multiple support channels available including phone, whatsapp, email and live chat
✅ 24/7 support for enterprise clients through multiple channels
✅ Available with our custom plans
✅ Dedicated teams for enterprise clients
✅ For our custom plans, get setup within 3 days with a guided onboarding plan
❓ Comprehensive but often requires months for full implementation of complex solutions
✅ Established AI-focused legal tech company
✅ 1849 (PwC), legal services formally established in most jurisdictions in the 1990s-2000s
✅ Founded in 2017, deep AI integration from inception. A thick layer built with AI specialists and senior lawyers to ensure the models produce high quality legally customised outputs
❓ Mix of web-based platforms and plugins depending on the specific solution
✅ Our AI models are built using proprietary intelligence and research supported by UCL, Imperial College London and Oxford University. Rigorous testing process to ensure the outputs are accurate
✅ Over 110,000 companies have registered to use the Genie platform in total, including 11 FTSE100 firms, 20 Global200 firms, a number of top US banks, and two of the ‘big four’ UK supermarket chains.
✅ Strong presence among Fortune 500 companies and global enterprises, particularly those already using other PwC services
✅ 3rd party and proprietary AI models
✅ Cloud-based (SaaS)
✅ Suitable for in-house legal, law firms, and SMEs
✅ Large corporations, multinational enterprises, and mid-market businesses
✅ Built as a platform which is versatile across various industries. Focus areas are construction, manufacturing, consultancy and legal services.
✅ Cross-industry with particular strength in financial services, energy, healthcare, technology, and manufacturing
✅ 120+ jurisdictions including the UK, California, Texas, India, Australia, South Africa, Singapore, France, and Germany.
✅ Present in 100+ countries with 4,000+ legal professionals
✅ Generous free plan. Transparent subscription plans to suit different needs. Custom plans for orgs handling more than 10 documents per month.
❓ Custom enterprise pricing typically starting at six figures annually for comprehensive solutions
✅ Offers SLAs for custom plans, specifics not public
✅ Enterprise-grade SLAs with uptime guarantees for technology solutions
✅ Fortnightly legal prompt training sessions from ex-Clifford Chance Legal Engineers;
There's also an active Slack community (join now)
Community & events: ✅ Regular thought leadership publications, webinars, and global conferences; hosts industry-specific events and roundtablesTraining: ✅ Comprehensive training, documentation, and change management supportPrompt Training: ❓ Limited focus on prompt engineering compared to traditional system training
Self-Serve: ✅ 1-click, no email address required, no card required
Sales: ✅ 2-3 weeks from pilot to full team adoption
Self-serve: ❌ No immediate self-serve option; requires formal engagement processSales: ❓ Typically 3-6 months from purchase to full implementation for complex solutions
✅ Simple 3-step process: try with your document, explore your scenarios, receive 360° assessment
✅ 1-2 weeks from agreement to full implementation
Pilot: ❓ Formal proof of concept requiring significant commitment of time and resourcesImplementation Timeline: ❓ Typically 3-6 months from purchase to full implementation for complex engagements
✅ Consultative, transparent pricing, no hard selling
❓ Traditional enterprise sales cycle with extensive scoping and proposal processes
✅ Firefish reduced contract review time by 50%, from 2.5 hrs to 1.25 hrs per document, saving 15+ hrs weekly per person
✅ Notable case studies with large multinationals achieving regulatory compliance and efficiency gains
✅ Average 60% time savings on contract drafting; 50% reduction in review cycles; ROI typically 3x cost
✅ Metrics focused on risk reduction, compliance improvements, and operational efficiency gains rather than pure time savings

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HIGHLY TRUSTED BY 8,000+ LEGAL TEAMS
Try using Genie's Free AI Legal Assistant
Generate quality, formatted contracts with AI
Can’t find the right template? Create the bespoke agreement in minutes by conversing with our AI and tailoring to your needs
Let our Legal AI make edits for you
Ask Genie to edit your document in the same way you’d ask a paralegal. Genie makes track changes, and explains its thinking just like a junior lawyer would.
AI review
Import 100+ page docx. files and run a clause-by-clause red flag review in 3 minutes. Chat with Genie to understand anything about your document.