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1. Restaurant Information: Basic details about the establishment being evaluated including name, location, date/time of evaluation, and type of service
2. Food Quality Assessment: Evaluation of food preparation, taste, presentation, temperature, portion size, and consistency
3. Health and Safety Compliance: Assessment of cleanliness, food storage, handling procedures, employee hygiene, and safety protocols
4. Service Quality: Evaluation of staff performance, customer service, wait times, and professionalism
5. Facility Condition: Assessment of restaurant premises, equipment, furniture, restrooms, and overall maintenance
1. Mystery Shopper Details: Specific section for secret shopper evaluations, including cover story and interaction details
2. Bar Service Evaluation: Assessment of alcohol service, bartender performance, and compliance with liquor laws
3. Delivery Service Assessment: Evaluation of delivery timing, food temperature at delivery, and packaging quality
4. COVID-19 Protocols: Assessment of pandemic-related safety measures, sanitization, and compliance with health guidelines
1. Photo Documentation: Visual evidence of evaluation findings including food presentation, cleanliness issues, and facility condition
2. Score Sheet: Detailed scoring matrix with weightings for each evaluation category
3. Health Code Reference: Appendix containing applicable health department requirements and standards
4. Previous Evaluation Summary: Comparative analysis with past evaluation results showing trends and improvements
Evaluator
Establishment
Food Safety Standards
Critical Violations
Non-Critical Violations
Service Standards
Quality Metrics
Compliance Score
Health Code
Food Contact Surfaces
Temperature Control
Cross-Contamination
Personal Hygiene Standards
Food Storage Areas
Food Preparation Areas
Customer Service Areas
Point of Service
Back of House
Front of House
Food Handler
Manager on Duty
Sanitization
Food Allergens
Time and Temperature Control
Customer Experience
Dining Area
Service Time
Peak Hours
Quality Control Measures
Health and Safety Compliance
Cleanliness Standards
Customer Service Evaluation
Food Temperature Control
Storage and Handling
Personal Hygiene
Facility Maintenance
Equipment Condition
Staff Appearance
Documentation Requirements
Allergen Management
Pest Control
Waste Management
Cross-Contamination Prevention
Food Preparation Standards
Service Speed
Customer Experience
Emergency Procedures
Sanitization Protocols
Menu Compliance
Training Verification
Record Keeping
Quality Control
Corrective Actions
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